Project Manager - Salesforce Implementation

Why TechnitaskTechnitask is a Canadian company and a trusted provider of IT management, systems integration, software delivery, and consulting services. Our expert team of SAP functional consultants, developers, project managers, data engineers, and security analysts create value for customers in the utilities, telecommunications, and public services sectors. We work with our clients to discover and define business problems, then collaborate with them to implement people, process, and technology solutions to realize benefits across the business.• We bring SAP technical expertise across technical PMO, architecture, integration, data & reporting, security, custom development, system build & administration, and testing.• We’ve worked with some of the biggest enterprises in utilities and the public sector such as Hydro One, Liberty Utilities, the Government of Canada, and the Province of Ontario.• We’re a team of 50+ staff and a network of 200+ alumni with 17+ years of experience delivering SAP solutions.What you’ll doComplete project life-cycle management for small to medium sized projectsSuccessfully deliver the project's products within the acceptable parameters of time, quality, and budget agreed to within the Project CharterParticipate in large complex projects and assume lead responsibilities for assigned deliverablesLead project team(s) in a matrix environment (business clients, Service Experience team, Strategic Client Managers, IT Solutions Support Team, Marketing and Communications Team, IT Planning and Architecture, etc.)Ensure all phases of project delivery are performed within IT, Corporate, and Digital Peel standards, timeframes, and budget requirements (CPMM and IT Extensions)Coordinate the logistics (e.g., preparation of tenders and contracts, develop project plans, work schedules, and determine priorities) or operational elements (e.g., budgets and resource requirements) for well-defined IT projectsManage vendor(s)Determine priorities and resource allocationWork with Client Relationship Managers to define Project Charter and Business Case (IT Concepts, IT Analysis, and IT Design) in consultation with subject matter experts within the organizationEnsure that applications, information, system, technology, and security architectures meet current standards by working with the Enterprise Architecture Management Team. If the client business needs do not meet current standards, work with ISTS Planning and Architecture to prepare the case for a change in architecture for review by the governance processDesign the overall project strategy, create, execute, and control project plans, manage project change control process, and administer the project's budgetProvide project team, business stakeholder meetings, and regular reporting to the Client Relationship Manager, Project Sponsor, Senior Project Manager IT Projects, Steering Committee, and possibly ELT or other Regional Committees and other stakeholders, as appropriateLead the UAT in consultation with QA, Service Experience, Solutions Architects, Developers, Change Managers, and other key stakeholdersCoordinate and manage the project’s production deployment activities and follow the SDLC methodologyManage project hypercare activities with stakeholders that include managing defects and enhancements of the solutionMotivate project team(s) to work as a cohesive unit and ensure the completeness of the project's deliverablesResolve strategic issues or escalate to the appropriate levelClose the project and conduct post-implementation reviewWhat you'll needProject management certification (either one of PMP, CAPM, CSM, PPM, MPM)University or college graduate in computer science or related discipline with a minimum of three years prior experience in project management, or an equivalent combination of education and experienceThorough knowledge of project management principles, practices, techniques, and tools including the SDCL and CPMM IT ExtensionsAbility to manage small to medium well-defined projects and to develop project budgetsStrong skills in the use of project management software applications (such as Microsoft Project, Microsoft Visio, Azure Dev Ops, Jira, Selenium, etc.)Ability to influence and negotiate without formal authorityUnderstanding of specific methods such as:Application and database development/acquisition/maintenance processesBusiness software evaluation/acquisition processDecision-level technical competencies in IT products and methods within project scopeTechnology infrastructure product evaluation/acquisition processProgressive technical knowledge and knowledge of best practices in Information Technology service delivery such as SDLC, COBIT, and ITILDemonstrated leadership competencies including results achievement, human resources management, leadership, decision making, collaboration, coaching, mentoring, flexibility, professionalism, and job knowledgeExcellent customer service skills and orientation, including the demonstrated ability to work constructively and flexibly with client groupsProven track record of establishing productive relationships with business partners, customers, staff, and vendorsProven organizational, multi-tasking, time management, planning, and project management skills to organize resources and manage priorities in a fast-paced, constantly changing environmentExcellent communication skills to work with clients, technical team, management, and executive level staff to communicate technological principles and information in an audience-friendly mannerDemonstrated analytical, critical thinking, problem solving, and issue resolution skills in situations where the problem may be technical, managerial, or interpersonalUnderstanding of financial management, capital budgeting, business planning, and purchasing/contract management processesWho you areProblem solver: You quickly formulate approaches from problem statements and target outcomes, undertake research using creative strategies, solve complex problems independently, and quickly learn and adapt to new situations.Highly organized: You think in systems and process, create structure in ambiguity, and relentlessly prioritize to pursue what drives the business forward. Team player: You effectively partner with others to get things done.Clear communicator: You are an excellent writer (memos, slides) and excel at distilling complex information into simple messaging.Outcomes driven: You collaborate with your clients, partners, and stakeholders to deeply understand their needs and ruthlessly prioritize to meet those needs.Additional informationContract role Duration: 1 YearHours: 7 hours/day Hybrid work model - 2 days in-office in BramptonBackground check requiredOur belief is that diversity & inclusion enables us to build solutions that work. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and / or people with intersectional identities.We also believe that unique experiences may not always fall along the beaten track. We’re dedicated to adding new perspectives to the team, so if your experience and skills can help us solve our customers’ problems, please consider applying.

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