Project Coordinator (Entry Level)

Remote Full-time
Mail Shark is a company focused on supporting client marketing campaigns, and they are seeking a Project Coordinator to facilitate communication and project execution. The role involves coordinating between clients and internal teams to ensure marketing materials are developed according to client specifications and deadlines are met.ResponsibilitiesServes as the liaison between clients and designers to coordinate the development of marketing material to help clients grow existing or new businessGathers and organizes client requests, objectives, and project specifications to create clear instructions for internal teamsCollaborates with and maintains consistent communication with Sales Reps to ensure alignment on client expectations, project status, and any updates or challengesCollaborates and coordinates with Quality Assurance, Design, and Production teams to ensure projects meet creative standards, marketing strategies, and client expectationsCommunicates client goals, feedback, and revisions to internal teams to ensure accurate execution of projectsTracks project timelines to ensure deadlines are met and projects remain on scheduleMaintains accurate project documentation and performs data entry for tracking, backup, and future referenceReviews materials through extensive proofreading for accuracy and completenessProvides clear and professional communication with clients via phone and internetProvides exceptional customer service and handles customer complaints in a professional mannerCollaborates effectively within a team environment while independently managing assigned accounts and projectsExecutes and prioritizes multiple tasks/projects in a fast-paced environment while meeting weekly and monthly deadlinesPerforms other duties as neededSkillsBachelor's degree (B. A. / B. S.) from a four-year college or university; or one to two years of related experience and/or training; or equivalent combination of education and experienceStrong verbal and written communication skillsCustomer service and relationship building skillsStrong organization and time management skillsProfessional phone and email etiquetteGeneral computer literacy and ability to learn internal software systemsHigh attention to detail and proofreading abilityStrong problem-solving and critical thinking skillsAbility to interpret written and verbal instructions and translate them into actionable tasksAbility to write professional correspondence and communicate effectively with clients and internal teamsBasic mathematical skills including working with whole numbers, fractions, and decimalsProficiency in Microsoft Outlook, Word, and ExcelBenefitsCompetitive hourly wage with potential for overtimeMedical, vision, and dental insurance plans for you and your family401(k) plan with dollar for dollar employer match on a generous percentage of your contributionPaid time off - Starting with 13 days of PTO (prorated on start date). Additional PTO accrues annually (1-5 years: 8 hours annually; 6+ years: 4 hours annually)Paid maternity leave (8 weeks) and paid paternity leave (2 weeks)Paid holidaysBereavement LeaveCasual attireFree coffeeSnacks and catered food kiosk (Mail Shark adds $5 to your account weekly)Company-paid lunches when print goals are metOption to work from home every Friday after a 90-day probationary periodCompany OverviewMail Shark is a design and mailing company that specializes in creating direct mail solutions that are industry specific. It was founded in 2008, and is headquartered in Mohnton, Pennsylvania, USA, with a workforce of 51-200 employees. Its website is https://www.themailshark.com.



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