Program Operations Consultant (Nonprofit)

Program Operations & Performance Systems Consultant (Nonprofit | Remote) Hours: 15–20 hrs/week Term: 90 days (30-day review) Reports to: Executive Director & Director of Operations Location: Remote (U.S. preferred) Making A Change Group (MACG) is a community-based nonprofit supporting youth, young adults, and families through mentoring, violence prevention, workforce readiness, and family engagement programs. We are seeking a consultant-level operator to help stabilize operations and build repeatable systems across multiple programs. Programs Supported • Team MAC • Connected Families • GVINE Initiative (NexChap, G’s Mentor G’s, ROAR) ⸻ What You’ll Do • Stabilize and clarify program operations across initiatives • Build and document SOPs, workflows, schedules, and checklists • Improve accountability, communication, and follow-through • Strengthen reporting, data capture, and staff consistency • Reduce day-to-day operational burden on leadership • Act as an operational thought partner to senior leadership ⸻ Success in the First 30 Days • A clear operational map of how work flows across programs and staff • Priority SOPs drafted and actively in use • Improved clarity around schedules, expectations, and reporting • Noticeable reduction in leadership bottlenecks ⸻ Ideal Candidate • 5+ years in nonprofit ops, program management, or systems work • Proven experience building SOPs and operational systems • Strong written communication and documentation skills • Independent, proactive, and systems-oriented ⸻ Please share: 1. Relevant experience 2. Examples of SOPs or systems you’ve built 3. Availability (15–20 hrs/week) and hourly rate 4. Brief note on your approach to stabilizing operations Apply tot his job