Program Manager Senior Third Party Contract Oversight
About the position
The Program Manager Senior for the Marketing Execution Enablement team at USAA is responsible for managing, executing, and delivering large-scale programs that consist of multiple projects. This role focuses on ensuring alignment with strategic imperatives, monitoring program health, and achieving multi-year program deadlines while supporting cross-functional teams in change plan execution. The position allows for remote work within the continental U.S. with occasional business travel.
Responsibilities
Defines and maintains program strategies to ensure alignment with organizational goals.
,
Provides input and recommendations on multi-year business plans to deliver business capabilities.
,
Facilitates meetings with executive management and project sponsors to define solutions and delivery.
,
Prepares reports for stakeholders and management with status updates, identifying risks or issues.
,
Performs analyses, root cause identification, and develops key work products.
,
Negotiates agreements and settles disputes equitably.
,
Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity.
,
Adheres to EPMO processes, procedures, controls, and standards.
,
Drives the adoption and sustainment of changes within the organization.
,
Ensures risks associated with business activities are effectively identified and controlled.
Requirements
Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
,
6 years of project and/or program management experience, including managing large-scale projects.
,
Proficient experience in Principles of Project, Program or Portfolio Management.
,
Proficient knowledge of program management tools and methodologies.
,
Understanding of risk management policies and procedures.
,
Knowledge of program management methodology and techniques.
,
Experience maintaining and reporting on work effort budgets and methodologies.
,
Proficient experience in USAA's change management methodology or similar.
,
Demonstrated experience assessing program risks and rewards across multiple technologies.
Nice-to-haves
US military experience through military service or as a military spouse/domestic partner.
,
Experience leading 3rd party risk management programs.
,
Experience driving accountability in 3P performance.
,
Experience managing 3P contracts.
,
Marketing vendor management experience.
Benefits
Comprehensive medical, dental, and vision plans
,
401(k)
,
Pension
,
Life insurance
,
Parental benefits
,
Adoption assistance
,
Paid time off program with paid holidays
,
16 paid volunteer hours
,
Various wellness programs
,
Career path planning and continuing education assistance
Apply Now
The Program Manager Senior for the Marketing Execution Enablement team at USAA is responsible for managing, executing, and delivering large-scale programs that consist of multiple projects. This role focuses on ensuring alignment with strategic imperatives, monitoring program health, and achieving multi-year program deadlines while supporting cross-functional teams in change plan execution. The position allows for remote work within the continental U.S. with occasional business travel.
Responsibilities
Defines and maintains program strategies to ensure alignment with organizational goals.
,
Provides input and recommendations on multi-year business plans to deliver business capabilities.
,
Facilitates meetings with executive management and project sponsors to define solutions and delivery.
,
Prepares reports for stakeholders and management with status updates, identifying risks or issues.
,
Performs analyses, root cause identification, and develops key work products.
,
Negotiates agreements and settles disputes equitably.
,
Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity.
,
Adheres to EPMO processes, procedures, controls, and standards.
,
Drives the adoption and sustainment of changes within the organization.
,
Ensures risks associated with business activities are effectively identified and controlled.
Requirements
Bachelor's degree or 4 years of related experience may be substituted in lieu of degree.
,
6 years of project and/or program management experience, including managing large-scale projects.
,
Proficient experience in Principles of Project, Program or Portfolio Management.
,
Proficient knowledge of program management tools and methodologies.
,
Understanding of risk management policies and procedures.
,
Knowledge of program management methodology and techniques.
,
Experience maintaining and reporting on work effort budgets and methodologies.
,
Proficient experience in USAA's change management methodology or similar.
,
Demonstrated experience assessing program risks and rewards across multiple technologies.
Nice-to-haves
US military experience through military service or as a military spouse/domestic partner.
,
Experience leading 3rd party risk management programs.
,
Experience driving accountability in 3P performance.
,
Experience managing 3P contracts.
,
Marketing vendor management experience.
Benefits
Comprehensive medical, dental, and vision plans
,
401(k)
,
Pension
,
Life insurance
,
Parental benefits
,
Adoption assistance
,
Paid time off program with paid holidays
,
16 paid volunteer hours
,
Various wellness programs
,
Career path planning and continuing education assistance
Apply Now