Program Manager (Remote, US, NA)

Program Manager The Program Manager is responsible for leading cross-functional, internal initiatives that enable Insight’s strategic priorities and improve teammate and client outcomes. This role oversees multiple related projects, aligning stakeholders, managing risks and dependencies, and ensuring deliverables are on time, within scope, and aligned to business objectives. Location: Remote in the US. Insight at a Glance 14,000+ engaged teammates globally #20 on Fortune’s World's Best Workplaces™ list $9.2 billion in revenue Received 35+ industry and partner awards in the past year $1.4M+ total charitable contributions in 2023 by Insight globally Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. About the role As a Program Manager you will be operating as a central point of coordination, the Program Manager partners closely with business, technology, operations, and support teams to drive clarity, accountability, and measurable results across Along the way, you will get to: [ Own end-to-end program delivery Define program scope, objectives, success criteria, and key performance indicators (KPIs) in alignment with business strategy. Develop and maintain integrated program plans, timelines, and roadmaps across multiple workstreams. Lead cross-functional collaboration Facilitate regular program cadence (steering committees, status updates, standups, retrospectives) with stakeholders across departments. Coordinate with project managers, product owners, and business leaders to align priorities and resolve conflicts. Drive execution and accountability Track progress against milestones, budget, and scope; proactively identify and manage risks, issues, and dependencies. Escalate critical blockers with recommended options and trade-offs, ensuring timely decision-making. Standardize and improve processes Implement and champion program management best practices, templates, and tools (e.g., RAID logs, communication plans, dashboards). Identify opportunities to streamline internal processes and drive continuous improvement across the program. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. What we’re looking for Bachelor’s degree in Business, Information Systems, Operations, or a related field; equivalent experience considered. Typically 5+ years of experience in program management, project management, product management, or a related role in a complex, cross-functional environment. Experience leading internal, multi-team initiatives; exposure to technology, services, or consulting environments is a plus. Strong understanding of program and project management methodologies (waterfall, agile, or hybrid). What you can expect We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Access to 11 thriving and diverse Teammate Resource Groups But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Join us today, your ambITious journey starts here. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you! Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.