Program Manager - Membership Marketing Team (Remote)

Remote Full-time
Join Our Team and Drive Membership Marketing Excellence
We're seeking a highly skilled and experienced Program Manager to lead our Membership Marketing Team. As a key member of our team, you will oversee the production workflow, manage coordinators, and ensure the timely delivery of high-quality marketing materials. If you're a results-driven professional with a passion for marketing production and team leadership, we want to hear from you!
About Our Organization
CDP is a Boston-based public benefit corporation dedicated to improving the operational efficiency and revenue generation capacity of the public media system. We provide outsourced marketing, data analytics, fundraising, and technology services to over 230 NPR and PBS public media organizations, helping them raise more net income, grow their donor files, and lower fundraising costs.
Job Overview
As a Program Manager on our Membership Marketing Team, you will report to the Associate Director of Development and supervise a team of coordinators to ensure deliverables are accurate, on time, and efficient. Your responsibilities will include managing production workflows, communicating with vendors, maintaining quality standards, and collaborating with marketing managers to ensure final products meet quality standards.
Responsibilities

Supervise coordinators to manage production with internal teams
Oversee production workflow and procedures to meet quality and efficiency standards
Communicate consistently across all teams, identifying and escalating risks to the MMT leadership team
Collaborate with marketing managers to ensure final products meet quality standards
Set priorities and deadlines to monitor project progress
Resolve issues to ensure prompt and accurate execution of programs
Monitor the accuracy and efficiency of the production schedule

Requirements

Bachelor's degree or equivalent required
At least 3 years of experience in marketing production, direct mail, or project management
Results-oriented and deadline-driven
Ability to prioritize and manage multiple projects in a fast-paced environment
Proven experience as a change agent, adapting and impacting change effectively
Strong feedback, coaching, and active listening skills
Excellent interpersonal, written, and oral communication skills
Exceptional organizational skills and attention to detail
Proficiency in Microsoft Office 365 and experience using technology for efficiency

What We Offer

Competitive salary
Remote work arrangement
Opportunity to work with a dynamic and growing organization
Professional development and growth opportunities
Collaborative and inclusive work environment

Our Culture
At CDP, we value diversity, equity, and inclusion. We're committed to creating a workplace where everyone can thrive and bring their whole selves to work. We're looking for candidates who share our character attributes, including a DEI mindset, strong communication skills, critical thinking, process orientation, collaboration, and a willingness to learn and grow.
How to Apply
If you're excited about this opportunity, please apply now. We can't wait to hear from you!
Apply Now

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