Program Manager – Implementation, Professional Services

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen’s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com. About You: You’re a master of the P2P domain and are passionate about helping organizations integrate their financial systems to SaaS platformsYou have program management and consultancy experience with enterprise SaaS productsYou are highly organized and driven, you love to plan and track everything!You want to help our customers get the most out of AppZen’s AI driven Accounts Payable automation solution and get joy out of watching a customer really succeedYou have GREAT communication skills and know how to get the message across all levels of an organizationYou are action oriented; no task is too small or insignificant for youYou have a finely tuned sense of urgency, you know when you can fix something, and when and how to ask for help Responsibilities: Leading the program management for multiple end to end implementations for AppZen’s largest and most strategic customers. Projects range from single phase, single country scope to global rollouts with multiple ERP and P2P integrations, dozens of languages, and multiple shared service centersDeveloping project plans, outlining execution, risk management, monitoring progress against milestones, change management and maturing customers engagements into long-standing business relationshipsTaking customer goals and presenting attainable project plansManage multiple programs including projects in various phases of implementation and adoptionWorking with cross functional teams internally to manage scope and delivery of projects as necessaryProviding reports to show the value AppZen is providing along with ROIReal ownership of your projects and real influence in our Customer Success organization Must Haves: Humble and Friendly personality with an open and honest communication style5+ years of experience in enterprise SaaS/software implementations for Accounts Payable Automation technologiesStrong program management skills with a proven record of on time delivery and within implementation budgetExceptional customer presence and presentation skills; comfortable in talking with C-level executivesProven ability to lead and manage customer teamsAble to travel to customer locations as needed Benefits: Competitive salary package and bonus or variable incentive pay depending on roleComprehensive medical, dental, vision and life insurance benefitsUnlimited PTOPaid parental leave for eligible employees401(k) match$250 annual reimbursement for continuous learningOnsite gym access for HQ (San Jose) employeesLots of office perks like snacks, happy hours, company eventsThese benefits are only applicable to full time employees AppZen is committed to fair and equitable compensation practices.The base pay range for this role is posted above. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. Additional Information We are equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

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