Program Manager, CyberMarket – GovSpend

Remote Full-time
Job Description:
• Contribute to building and launching the redesigned CyberMarket program, including developing and refining documentation, workflows, and communication materials
• Track launch milestones, risks, and cross‑team deliverables while coordinating with internal teams to maintain schedule alignment
• Support vendor vetting, onboarding, documentation accuracy, warm lead management, and ongoing vendor engagement
• Serve as a first‑line contact for CyberMarket inquiries, providing triage, routing, and timely updates to stakeholders
• Maintain strong knowledge of CyberMarket vendors and offerings to support program operations
• Gather and synthesize stakeholder feedback, conduct research on vendor solutions and market trends, and maintain accurate data across internal systems
• Assist with preparation of program performance reports and dashboards
• Own CyberMarket revenue performance metrics, including contribution to vendor pipeline, influenced bookings, program adoption, and partner expansion
• Lead the development of scalable program processes that enable measurable revenue impact, program efficiency, and improved vendor lifecycle management
• Manage and execute all aspects of the GovSpend program, including intake workflows, opportunity qualification, partner interface, communication cadences, analytics, and reporting
• Ensure CyberMarket and GovSpend program activities align with CIS strategic priorities across State, Local, and Education (SLED) entities
• Monitor procurement channels for relevant RFP opportunities
• Review requirements and assess alignment with CIS or vendor capabilities
• Coordinate with subject matter expects (SMEs), vendors, and staff to gather proposal content
• Prepare and organize proposal materials and supporting documents
• Ensure RFP insights feed into CyberMarket and GovSpend strategy to strengthen vendor alignment and program relevance within the SLED procurement ecosystem
• Other tasks and responsibilities as assigned

Requirements:
• Bachelor’s degree in IT, Cybersecurity, Business, or related field*
• 5+ years of related experience in program operations, project management, or vendor management
• Experience working with or supporting SLED (State, Local, Education) entities, vendor ecosystems, procurement cycles, or government funding structures
• Ability to manage documentation, workflows, and structured processes
• Basic understanding of cybersecurity concepts
• Comfortable reading technical or RFP document
• Strong attention to detail and organizational skills
• Experience using Confluence, Salesforce, and Microsoft Office Suite
• Strong written and verbal communication skills
• Customer‑service oriented and professional demeanor
• Must be authorized to work in the United States.

Benefits:
• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

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