Program General Manager

Who We AreImprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like H-E-B, Turkish Airlines, Brooks Brothers, and Eddie Bauer to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank.Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you.The TeamThe Growth team at Imprint is responsible for relentlessly driving the growth of our business, from setting go-to-market strategy to launching and running our merchant partners’ programs successfully and scaling their growth through new cardholder acquisition and existing cardholder engagement. We span business development, marketing, partner success, brand, and product, and work cross-functionally with the leadership team to be the voice and advocate for our partnersLocationThis role is based in Imprint’s New York City office. What You'll DoAs the General Manager for a strategically important co-brand credit card program at Imprint Payments, you will play a pivotal role in building and maintaining strong multi-level relationships with our partner and ensuring the continuous and sustainable growth of the program. This role requires a strategic thinker with a strong background in partnership development, P&L management, and a deep understanding of financial services. This role will own and execute overall relationship and marketing strategies for the program, ensuring the program is meeting business objectives and goals for both Imprint and our partners. You will work cross-functionally with our internal teams and with our brand partners to execute innovative and value-driving initiatives that distinguish Imprint’s programs as top-performing across all KPIs. Key ResponsibilitiesStrategic Partnership Management:Cultivate and maintain strong relationships with key stakeholders at our partner brand, including senior executives, marketing teams, and operational leadersCollaborate with our partners to develop and execute a strategic vision for the credit card program, aligning with their business objectivesProgram Growth and Performance:Develop and implement strategies to drive the acquisition of new credit card customers while maximizing the value of existing cardholdersMonitor and analyze program performance, identify growth opportunities, and develop action plans to achieve program goalsMarketing and Promotion:Collaborate with the brand's marketing team to create effective promotional campaigns and marketing initiatives to increase cardholder engagement and usageLead annual and quarterly planning, budgeting, and forecasting processes to ensure the successful delivery of program goalsAnalyze market trends and the competitive landscape to identify opportunities for product enhancements and promotionsCompliance and Risk Management:Partner internally with the compliance team to ensure that the Credit Card programs adhere to all regulatory and compliance requirementsImplement risk management strategies to safeguard the program's financial health and minimize potential issuesReporting and Analysis:Generate regular reports on program performance and provide insights and recommendations to senior managementConduct in-depth data analysis to identify trends, customer behaviors, and areas for improvementCross-functional Collaboration:Work closely with cross-functional teams within Imprint Payments, including product, risk, compliance, customer service, and finance, to support the success of the Credit Card programWhat We Look For6+ years of relevant program and relationship management, operations, and marketing experience in financial services; experience in a co-brand credit card environment is preferred but not required. Experience in eCommerce and/or Sportsbook is also a plus.Proven ability to play a client services role with demonstrated ability to marry the goals of two brands to drive mutual growthExceptional project management skills with the ability to handle multiple priorities and initiatives and execute flawlesslyStrong business acumen - track record of owning and managing P&Ls, with the ability to leverage data and insight to inform decision-makingBudgeting and planning - experience allocating marketing budgets, forecasting account growth, and leading annual and quarterly planning processesStrong communication skills, with the ability to present in front of large audiences including executive stakeholdersBalance of creativity and analysis – the ability to turn data & insights into actionExperience leading cross-functional projects, with high attention to detailCollaborative mindset - has a problem-solving approach with a can-do attitudeExcellent presentation and data organization skills. Proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides, Drive) a plusFor this particular program GM role, passion for and interest in professional sports is preferred.Perks & BenefitsCompetitive compensation and equity packagesLeading configured work computers of your choiceFlexible paid time offFully covered, high-quality healthcare, including fully covered dependent coverageAdditional health coverage includes access to One Medical and the option to enroll in an FSA16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parentsAn understanding that successful hybrid work requires flexibility and an appreciation for asynchronous workAccess to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivityImprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.

Apply Now