Program Consultant, State Liaison
About the position Program Consultant, State Liaison Location: Ohio Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Program Coordinator, State Liaison manages the development, approval, implementation and compliance of on-going external client facing programs; ensures program meets its stated objectives; provides subject matter expertise in response to day to day business issues. How you will make an impact: Researches applicable subject matter practices and remains aware of industry trends. Integrates industry best practices and innovative solutions into program offerings. Manages relationships and partners with corporate and regional business areas; coordinates training related to the external client facing program; develops program success measures and performs periodic assessments of external client facing program success. Establish and maintain partnerships that enhance program execution and success. Perform periodic assessments of program success and recommend improvements where necessary. Oversee program management responsibilities for state regulatory reporting. Management of state escalated and ad-hoc deliverables to ensure timely resolution. Oversee administrative duties for managing staff access to state systems. Responsibilities • Researches applicable subject matter practices and remains aware of industry trends. • Integrates industry best practices and innovative solutions into program offerings. • Manages relationships and partners with corporate and regional business areas • Coordinates training related to the external client facing program • Develops program success measures and performs periodic assessments of external client facing program success. • Establish and maintain partnerships that enhance program execution and success. • Perform periodic assessments of program success and recommend improvements where necessary. • Oversee program management responsibilities for state regulatory reporting. • Management of state escalated and ad-hoc deliverables to ensure timely resolution. • Oversee administrative duties for managing staff access to state systems. Requirements • Requires a BA/BS in a related field and minimum of 3 years experience in external client facing program management; or any combination of education and experience, which would provide an equivalent background. Nice-to-haves • Master’s degree preferred. • Proven experience in program management, ideally within a state regulatory facing role is highly preferred. • Strong understanding of state regulatory environments is highly preferred. • Excellent relationship-building skills and the ability to work collaboratively across departments is highly preferred. • Effective communication skills and the ability to present information clearly to diverse stakeholders is highly preferred. • Detail-oriented with excellent organizational skills is highly preferred. • Experience working in managed care with Medicaid Plan implementation is highly preferred. • Ability to work independently and manage multiple priorities is highly preferred. • Adaptability to fast-paced work environments and changing program demands is highly preferred. • Project Management experience is highly preferred. Benefits • In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Apply tot his job