Program Assistant - Family Lifestyle Program (Bilingual Spanish Preferred)
%3Cp%3EFamilies in Washington, DC’s Wards 7 and 8 face the city’s highest rates of food insecurity and diet-related chronic disease; over 80% of DC’s food deserts are in these wards. In response, Children’s National Hospital offers a produce prescription and nutrition education program to support families facing food access challenges. We seek a full-time research assistant to support program delivery and evaluation.%3C/p%3E%3Cp%3EIdeal candidates are passionate about nutrition, health equity, and community-based prevention. Key qualities include:%3C/p%3E%3Cul%3E%3Cli%3ESpanish-speaking proficiency%3C/li%3E%3Cli%3ECompassionate, clear communication with families%26nbsp;%3C/li%3E%3Cli%3EStrong customer service mindset%26nbsp;%3C/li%3E%3Cli%3EProactive problem-solving and follow-up%26nbsp;%3C/li%3E%3Cli%3E%3Cp%3EQuantitative or qualitative research skills and interest in scholarly work%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp%3EThis position is remote.%26nbsp;%3Cbr%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cstrong%3EPosition Summary%3C/strong%3E%3C/p%3E%3Cp%3EAssist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.%3Cbr%3E%26nbsp;%3C/p%3E
Minimum EducationHigh School Diploma or GED (Required)Minimum Work Experience1 year performing administrative tasks (Required)Required Skills/KnowledgeProficient in all Microsoft Office applications, including Outlook, Excel, and Access.Ability to produce quality reports under tight deadlines.Ability to maintain composure and professionalism in a busy clinic environment.Web design and desktop publishing skills a plus.Functional AccountabilitiesAdministrative SupportMaintain office files.Complete purchase and reimbursement requests, as well as manage financial records.Ability to produce quality reports under tight deadlines.Special ProjectsAssist with special projects related to program goals and mission.May coordinate volunteer effort.Data and ResearchWill occasionally be tasked with keeping statistics regarding program.Ability to produce quality reports under tight deadlines.Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.TeamworkCollaborate with co-workers on day-to-day tasks and responsibilities.Customer ServiceProvide excellent customer service to clinical team, patient families, referring physicians.Help families navigate complex hospital system and helps with coordination of care.Act as advocate for patients and families, facilitating service delivery and removing barriers to care.SafetySpeak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational AccountabilitiesOrganizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are metTeamwork/CommunicationDemonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsPerformance Improvement/Problem-solvingContribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management/Financial ResponsibilityUse resources efficientlySearch for less costly ways of doing thingsSafetySpeak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
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Minimum EducationHigh School Diploma or GED (Required)Minimum Work Experience1 year performing administrative tasks (Required)Required Skills/KnowledgeProficient in all Microsoft Office applications, including Outlook, Excel, and Access.Ability to produce quality reports under tight deadlines.Ability to maintain composure and professionalism in a busy clinic environment.Web design and desktop publishing skills a plus.Functional AccountabilitiesAdministrative SupportMaintain office files.Complete purchase and reimbursement requests, as well as manage financial records.Ability to produce quality reports under tight deadlines.Special ProjectsAssist with special projects related to program goals and mission.May coordinate volunteer effort.Data and ResearchWill occasionally be tasked with keeping statistics regarding program.Ability to produce quality reports under tight deadlines.Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.TeamworkCollaborate with co-workers on day-to-day tasks and responsibilities.Customer ServiceProvide excellent customer service to clinical team, patient families, referring physicians.Help families navigate complex hospital system and helps with coordination of care.Act as advocate for patients and families, facilitating service delivery and removing barriers to care.SafetySpeak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceOrganizational AccountabilitiesOrganizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are metTeamwork/CommunicationDemonstrate collaborative and respectful behaviorPartner with all team members to achieve goalsReceptive to others’ ideas and opinionsPerformance Improvement/Problem-solvingContribute to a positive work environmentDemonstrate flexibility and willingness to changeIdentify opportunities to improve clinical and administrative processesMake appropriate decisions, using sound judgmentCost Management/Financial ResponsibilityUse resources efficientlySearch for less costly ways of doing thingsSafetySpeak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
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