Production Accounting Specialist III

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity - Production Accounting Specialist (Remote - USA / Canada) Wrapbook is seeking a seasoned Production Accounting Specialist. In this client-facing role, you will serve as a production accounting expert supporting customers through onboarding, adoption, and early-stage product use—primarily within our Mid-Market segment, with occasional engagement across Enterprise and SMB clients. You’ll partner directly with film and television customers to guide them through implementation, answer technical and workflow-specific questions, and ensure a smooth launch on Wrapbook’s production accounting platform. You’ll act as the frontline expert for both technical consultation and customer education during onboarding, while also channeling insights and feedback to help inform product and support improvements. This role is ideal for an experienced production accounting professional who thrives in a fast-paced, customer-facing environment and is excited to help scale modern accounting tools for the entertainment industry. What you’ll do: Lead onboarding for clients adopting Wrapbook’s production accounting tools, ensuring seamless setup and strong early adoption. Deliver expert guidance on payroll configuration, production accounting workflows, and best practices throughout the onboarding lifecycle. Act as the primary point of contact for client-side production accounting questions during implementation and early use. Run training sessions and technical walkthroughs, clearly articulating both platform functionality and production accounting logic. Respond to integration challenges and provide workflow consultation in collaboration with Engineering, Product, and Customer Success. Translate common client questions into scalable resources like guides, FAQs, and SOPs. Share customer feedback and observed gaps with internal teams to support product iteration and improved client experience. Help transition accounts to long-term success and support teams with clean documentation and handoff clarity. What you’ll have: 6+ years of hands-on experience in entertainment payroll, production accounting, or a related operational finance role Familiarity with union and non-union payroll processes, production incentives, and episodic production workflows Experience using or supporting tools like SmartAccounting, PSL, MediaWeb, Cast & Crew, or similar Exceptional communication skills with the ability to explain complex concepts to non-technical users Ability to manage multiple clients, timelines, and competing priorities with calm and clarity Strong documentation, training, and knowledge-sharing mindset Comfortable working independently in a fast-paced, fully remote team environment Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote