Product Specialist – Implementation Consultant

Remote Full-time
Job Description:
• Lead client-facing discovery and process mapping sessions to document current-state and future-state workflows.
• Translate business and process requirements into functional specifications and implement them directly in Microsoft 365 (Power Apps, Power Automate, SharePoint, Power Pages).
• Design, build, and configure Canvas and/or Model-Driven Power Apps to support use cases such as request intake, approvals, case management, and project tracking.
• Develop and maintain Power Automate flows to automate approvals, notifications, data synchronization, and cross-system workflows.
• Configure SharePoint sites, lists, libraries, permissions, and views to support business teams and provide structured document/process management.
• Configure Dataverse (or lists) for data models, relationships, and security aligned to business requirements.
• Plan and execute internal testing, then coordinate and lead User Acceptance Testing (UAT) with client stakeholders; capture feedback and refine solutions.
• Coordinate rollout plans and support enterprise deployment, including communications, training, and cutover activities.
• Create clear documentation for processes, configurations, and user guides to support ongoing operations and adoption.
• Provide post-go-live support, troubleshooting, and iterative enhancements based on user feedback.

Requirements:
• 4+ years of hands-on experience delivering solutions with Microsoft 365 (SharePoint Online, Power Apps, Power Automate).
• Proven experience leading client-facing workshops for requirements gathering and business process mapping.
• Demonstrated ability to build and configure Power Apps and Power Automate flows based on documented requirements (not just specifying for others to build).
• Strong understanding of data modeling and security within M365/Dataverse (roles, permissions, environments).
• Experience planning and coordinating UAT and production rollouts for business-critical solutions.
• Excellent communication skills, with the ability to work closely with business and IT stakeholders and produce clear documentation.
• Bachelor’s degree or equivalent professional experience.
• 3–5 years of relevant experience.
• U.S. Citizenship and ability to obtain a security clearance required due to federal contract requirements.

Benefits:
• Reasonable Accommodation Statement: If you require a reasonable accommodation to complete the application process, please contact us. We will work with you to ensure your accessibility needs are met.

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