Product Owner, OCC Platforms

How You'll Help Us Keep Climbing (Overview & Key Responsibilities) At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. We are looking for a detail-oriented and strategic Product Owner to join our dynamic team. This role is crucial for translating product strategy into executable squad backlog and ensuring that our development efforts align closely with business objectives. The ideal candidate will have a strong background in agile practices and a proven record of accomplishment of successful achievement of Sprint Goals contributing to long term Product Goal and product backlog development execution with 2+ product squads. The OCC Platforms Product Owner will be responsible for refinement, IT-led development, and maintenance of the next generation of operational toolsets used by the Operations and Customer Center. Key Responsibilities • Product Execution • Lead and partner with multiple IT squads to execute a customer-centric product vision, ensuring alignment with customer needs, business goals, and technical feasibility. Drive collaboration to deliver meaningful value through effective execution and alignment with strategic objectives. • Understand the features being brought into an increment cycle which will have an impact on the product squad • Socialize the impacted features with the product squad • Work with the product squads to write clear feature requirements and acceptance criteria and ensure stories meet business needs • Actively engage with development team through cycle to accept stories based on the acceptance criteria • Demonstrate a strong commitment to learning the intricacies of the product area, striving to gain expertise that enables you to make informed, strategic contributions to the development process. • Squad Collaboration and Leadership • Actively participate in all squad ceremonies, including Daily stand-up, sprint planning, backlog refinement, release signoffs, and retrospectives to ensure alignment and effective delivery of value • Facilitate the backlog refinement meeting to collaborate with the squad members on arriving at clear and unambiguous acceptance criteria for the prioritized backlog • Facilitate product demos and show working software to business stakeholders to receive feedback and incorporate it in the backlog • Coordinate with other Product Owners to align cross-squad efforts and maintain coherence in product development • Actively participate, contribute and facilitate sessions in Product Owner community of practice to learn from each other’s experience • Stakeholder Engagement • Maintain open lines of communication with OCC and Disruption Containment teams, as well as other relevant stakeholders, to review feature progress • Work closely with stakeholders and Product Managers to contribute to the overarching product vision and strategy with data-driven and evidence-based ideation and iterative solutioning. • Agile Advocacy • Champion agile methodologies within the squad, promoting best practices. • Utilize tools like Agility and Aha! for effective product management and ensure data hygiene to track progress accurately What You Need To Succeed (Minimum Qualifications) • Proven experience as a Product Owner, or similar role, in a dynamic and agile environment. • Strong understanding of agile practices and principles, with a certification in Agile methodology preferred. • Excellent collaboration, self-leadership, and stakeholder management skills to work with diverse teams and stakeholder groups. • Ability to prioritize tasks efficiently and adapt to rapidly changing priorities. • Strong analytical and problem-solving skills, with an ability to create clear and effective reports. • Exceptional communication skills, both verbal and written. • Consistently prioritizes safety and security of self, others, and personal data. • Embraces diverse people, thinking, and styles. • Possesses a high school diploma, GED, or high school equivalency. • Is at least 18 years of age and has authorization to work in the United States. What Will Give You a Competitive Edge (Preferred Qualifications) • Prior knowledge of airline operations and data principles preferred. • Familiarity with technologies like Angular and Java is preferred. Benefits And Perks To Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: • Competitive salary, industry-leading profit sharing program, and performance incentives • 401(k) with generous company contributions up to 9% • Paid time off including vacation, holidays, paid personal time, maternity and parental leave • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health • Domestic and International space-available flight privileges for employees and eligible family members • Career development programs to achieve your long-term career goals • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies • Recognition rewards and awards through the platform Unstoppable Together • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare Apply tot his job