Product Owner - Digital Marketing - Remote Opportunity

Remote Full-time
About the position Responsibilities • Own, prioritize, and maintain the Product Strategy, Product Roadmap, and Backlog, including definition of user stories and acceptance criteria. • Serve as the voice of the customer and translate customer insights into prioritized features and requirements. • Drive business process transformation in conjunction with digital upgrades. • Partner with Digital Marketing as a key customer to ensure effective prioritization. • Manage optimal customer experience for external and internal facing applications. • Work with internal partners to understand business problem statements, prioritize these needs based on business impact, and convert them into initiatives. • Continuously and transparently communicate with internal collaborators the prioritization of the Product Roadmap and Backlog and the status of development efforts. • Perform as a functional bridge between external partners for a 3rd party payment gateway and internal partners. • Work with Agile Delivery Leads to help direct, motivate, and guide the agile delivery teams. • Actively participate in the Scrum Sprint Ceremonies. • Review completed development work to ensure specified acceptance criteria have been met and stories meet the definition of done. • Manage, prioritize, and quickly assess the business impact of defects, and promote built-in quality throughout the development process. • Ensure that Scrum Team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need. • Understand the underlying business process & mechanics behind the data. • Collaborate with other Product Owners and Technical teams across the organization to ensure we are meeting our product objectives. Requirements • Strong problem-solving skills and willingness to roll up your sleeves to get the job done with an open mind and positive attitude. • Ability to actively listen and reflect to drive positive outcomes. • Strong persuasion, prioritization, and communication skills. • Highly organized and adept at prioritization, able to recognize and keep track of all moving pieces. • Strong understanding of website functionality, user behavior, and conversion funnels. • Technology understanding and ability to understand technology architecture. • Knowledgeable in technology and software development processes. • Experience using core business applications and the ability to translate this experience into KinderCare's ecosystem. • Experienced with payment processes in the same or similar industry. • Proven track record of coordinating all aspects of a successful product throughout its lifecycle. • Ability to cooperate and be comfortable when working with internal & external tech teams. • Ability to drive business process change across the organization. • Demonstrable ability to develop product strategies and effectively communicate recommendations to leadership. • Skilled at working effectively with multi-functional teams in a matrixed organization. • Conflict resolution skills, able to tackle difficult topics and facilitate discussions to drive appropriate outcomes. • Self-starter with a demonstrated ability to consistently deliver business results. • Excellent verbal and written communication skills. Benefits • Health insurance • Unlimited paid time off • Dental insurance • Employee assistance program • Vision insurance Apply tot his job
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