Product Marketing Specialist - MarkLogic + Semaphore products

Progress Software is the trusted provider of software that enables customers to develop, deploy and manage responsible, AI-powered applications. They are seeking a motivated Product Marketing Specialist to support customer marketing initiatives for MarkLogic and Semaphore, focusing on customer success stories and lifecycle marketing campaigns.ResponsibilitiesSupport the execution of customer marketing programs that celebrate customer success and increase product adoptionHelp create customer-facing assets—case studies, testimonials, success videos, and spotlights—showcasing measurable impact and ROIPartner with Customer Success, Product Marketing, and Demand Generation to assist with retention and expansion campaignsMaintain and update the customer advocacy library and assist in coordinating customer participation in references, events, and analyst briefingsConduct basic data and sentiment analysis on customer engagement metrics to inform future programsDraft and edit content for newsletters, webinars, and community features highlighting customer innovation and outcomesCollaborate cross-functionally to ensure consistent messaging and storytelling across campaigns and platformsSkills1–3 years of marketing experience—preferably in product marketing, customer marketing, or a related B2B SaaS/software marketing roleStrong writing and storytelling skills with a customer-centric mindsetDetail-oriented, proactive, and comfortable managing multiple projects in a fast-paced environmentAnalytical and curious, eager to use data and feedback to guide program improvementsBachelor's degree in marketing, communications, business, engineering or a related fieldExposure to data, analytics, or AI-driven software solutionsFamiliarity with customer advocacy, lifecycle, or community marketing programsComfort working with cross-functional technical and marketing teams in a global organizationDemonstrable AI skills in the development of content creation and sales aidsBenefitsMedical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)Tuition Reimbursement programAdditional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insuranceCompetitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookbackFlexible paid vacation timePaid day off for your birthdayCompany holidaysA variety of leave plans, including Parental LeaveEmployee Assistance Program (EAP)An employee well-being program focusing on physical, mental, and financial healthCompany OverviewProgress Software (Nasdaq: PRGS) empowers organizations to achieve transformational success in the face of disruptive change. It was founded in 1981, and is headquartered in Bedford, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://www.progress.com.



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