Product Manager, Managed Firewall
General Purpose:
The Product Manager, Firewall leads the development, scaling, and enhancement of TPx's next-generation managed cybersecurity services. Responsible for key Managed Firewall offering across multiple vendors and platforms, and future development of complimentary cybersecurity solutions, this position drives service evolution and cross-functional collaboration to integrate value-added solutions into TPx's portfolio for revenue growth and a competitive edge.
Direct Reports: No
Essential Duties and Responsibilities:
Develops scalable, profitable, and easy-to-sell Managed Firewall offering.
Identifies and evaluates additional adjacent cybersecurity offerings and works towards a broader portfolio strategy.
Defines product and service strategies to maximize revenue and margin.
Conducts market research and competitive analysis to identify trends and customer needs.
Collaborates with Sales, Marketing, and Agents to shape product direction and roadmap.
Builds strong relationships with customers and internal teams to inform strategy.
Leads full product lifecycle rooted in targeted ideal customer profile: business cases, technical specs, project management, feature prioritization, and roadmap execution.
Sets pricing models aligned with market expectations and profitability.
Translates business needs into technical requirements and oversees solution development.
Defines go-to-market strategies, product positioning, and messaging.
Identifies opportunities to leverage AI tools to accelerate timelines and efficiency.
Creates sales enablement tools, including competitive analysis and battle cards.
Trains sales teams and supports product launches with cross-functional coordination.
Ensures a positive customer experience from pre-sales to billing.
Analyzes performance data to guide ongoing product improvement and planning.
Leads cross-functional teams in delivering products aligned with business goals.
Manages vendor relationships to enhance partnerships and market presence.
Other Responsibilities:
Supports sales in competitive deals and strategic opportunities.
Provides pricing guidance for special deal requests.
Collaborates with internal teams on large or complex opportunities.
Contributes to the development and management of all TPx services.
Participates in industry forums and user groups.
Performs other duties as assigned.
Required Qualifications:
Education and Experience
Bachelor of science degree or another technical discipline preferred or equivalent combination of education and experience.
Advanced degree or MBA preferred.
Deep technical understanding of Fortinet Firewalls and Fortinet ecosystem (FortiGate, FortiManager, FortiAnalyzer) required.
Broad knowledge of the firewall competitive landscape and how firewalls compete and compliment adjacent technologies such as SSE, SASE, SD-WAN, etc.
Minimum 3 years' experience in supporting firewall technology.
Strong experience positioning and delivering service capabilities within varying customer environments.
Other Qualifications:
Knowledge, Skills, and Abilities
Self-motivated and driven, with a strong sense of urgency and experience leading cross-functional collaboration.
Technology awareness and fluency in cybersecurity, data protection, cloud and network security services, internet connectivity, identity access, zero trust and related areas.
Strong grasp of end-to-end IT and cybersecurity processes--from architecture and design to implementation and operations.
Proven track record of successfully launching new products.
Collaborative and respectful communicator, skilled at building strong working relationships across teams.
Excellent verbal, written, and presentation skills.
Able to balance strategic thinking with practical execution.
Detail-oriented with a proactive and adaptable mindset.
Data-driven decision-maker with strong analytical, financial and business planning skills.
Effective at working with geographically distributed teams.
Comfortable navigating ambiguity and fast-changing environments.
Strong interpersonal awareness and adaptability across diverse teams.
Skilled in problem-solving and project management.
TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.
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