Product Manager (GB)
Descartes Unites the People and Technology that Move the World
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.
We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team.
Product Manager — Descartes Peoplevox (Cloud WMS)
Location: United Kingdom (with 10–20% travel across Europe, North America, and Australia). We are a global organization using English as a primary language, job descriptions and communication available in the local languages where required. #LI-Remote. Reporting to: Senior Product Manager, Peoplevox
1. Mission — Why This Role Exists
As Peoplevox evolves into a more intelligent, automated warehouse platform, this role ensures that innovation translates into real-world impact. You will connect product development with customers, partners, and the market—driving adoption, strengthening integrations, and ensuring every release delivers measurable value in complex ecommerce and logistics environments.
2. Outcomes — What Success Looks Like
1. Strategic Partner & Integration Ownership
Establish a clear partner governance model (contacts, cadence, escalation paths) within 6 months
Reduce integration-related escalations and improve resolution time by measurable margins
Increase integration attach rates and ecosystem engagement
2. Predictable, High-Quality Releases
Implement a repeatable release playbook adopted across Product, Engineering, and GTM teams
Achieve consistent, low-friction release cycles with minimal rework or confusion
Ensure 100% readiness of internal enablement materials at launch
3. Measurable Adoption & Engagement Growth
Define activation and adoption metrics for all major features pre-launch
Improve feature adoption and sustained usage across key customer segments
Demonstrate reduced time-to-value for new capabilities through data
4. Discovery-Led Roadmap Influence
Conduct ongoing structured customer discovery (interviews, site visits, workflow analysis)
Deliver actionable insights that directly shape roadmap priorities
Reduce product rework driven by misaligned assumptions
5. Strong Market Messaging & Commercial Enablement
Develop clear, outcome-driven positioning for major features
Enable Sales and Customer Success teams to confidently articulate value
Contribute to case studies demonstrating measurable customer impact
3. Skills & Competencies — How the Work Gets Done
Partner & Ecosystem Leadership
Experience managing third-party integrations or technology partners
Ability to formalize governance models and drive accountability across organizations
Strong communication skills across technical and commercial stakeholders
Customer Discovery & Product Insight
Proven ability to conduct structured discovery and translate insights into product direction
Comfortable engaging warehouse operators through to senior executives
Strong analytical thinking and problem validation discipline
Release & Commercialization Discipline
Experience supporting SaaS product launches in cross-functional environments
Ability to coordinate Product, Engineering, Marketing, and Customer Success execution
Strong understanding of adoption, engagement, and lifecycle metrics
AI & Data Fluency (Required)
Experience contributing to AI-enabled or data-driven product initiatives
Practical understanding of automation, predictive modeling, or generative AI
Ability to apply AI to real operational challenges—not experimentation for its own sake
Product Foundation
4–8+ years in B2B SaaS Product Management or related roles
Experience in WMS, logistics, supply chain, or operational SaaS preferred
Structured, outcome-oriented, and comfortable operating in complex environments
Culture Add — TEAM Values
Transparency: Communicates openly and builds trust across teams and partners
Excellence & Expertise: Maintains high standards and continuously sharpens product craft
Accountability: Owns outcomes end-to-end, not just deliverables
Metric-Driven Results: Uses data to guide decisions and measure impact
4. What’s in It for You
Direct Impact on a Growing Platform: Shape how a leading cloud WMS evolves with automation and AI at its core
High Visibility & Influence: Work closely with Product leadership and cross-functional teams across regions
Meaningful Customer Exposure: Engage directly with ecommerce and warehouse operations to solve real problems
Growth & Scope Expansion: Opportunity to deepen ownership across roadmap influence, partner ecosystem, and AI-driven innovation
Collaborative, Outcome-Focused Environment: Work in a team that values structure, clarity, and measurable results over noise
Modern Tools & Technology: Exposure to advanced SaaS architectures, integration ecosystems, and applied AI in logistics
Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.
Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.
If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.
We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.
We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com
Apply Now
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.
We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com. We’re growing fast and invite you to join our amazing team.
Product Manager — Descartes Peoplevox (Cloud WMS)
Location: United Kingdom (with 10–20% travel across Europe, North America, and Australia). We are a global organization using English as a primary language, job descriptions and communication available in the local languages where required. #LI-Remote. Reporting to: Senior Product Manager, Peoplevox
1. Mission — Why This Role Exists
As Peoplevox evolves into a more intelligent, automated warehouse platform, this role ensures that innovation translates into real-world impact. You will connect product development with customers, partners, and the market—driving adoption, strengthening integrations, and ensuring every release delivers measurable value in complex ecommerce and logistics environments.
2. Outcomes — What Success Looks Like
1. Strategic Partner & Integration Ownership
Establish a clear partner governance model (contacts, cadence, escalation paths) within 6 months
Reduce integration-related escalations and improve resolution time by measurable margins
Increase integration attach rates and ecosystem engagement
2. Predictable, High-Quality Releases
Implement a repeatable release playbook adopted across Product, Engineering, and GTM teams
Achieve consistent, low-friction release cycles with minimal rework or confusion
Ensure 100% readiness of internal enablement materials at launch
3. Measurable Adoption & Engagement Growth
Define activation and adoption metrics for all major features pre-launch
Improve feature adoption and sustained usage across key customer segments
Demonstrate reduced time-to-value for new capabilities through data
4. Discovery-Led Roadmap Influence
Conduct ongoing structured customer discovery (interviews, site visits, workflow analysis)
Deliver actionable insights that directly shape roadmap priorities
Reduce product rework driven by misaligned assumptions
5. Strong Market Messaging & Commercial Enablement
Develop clear, outcome-driven positioning for major features
Enable Sales and Customer Success teams to confidently articulate value
Contribute to case studies demonstrating measurable customer impact
3. Skills & Competencies — How the Work Gets Done
Partner & Ecosystem Leadership
Experience managing third-party integrations or technology partners
Ability to formalize governance models and drive accountability across organizations
Strong communication skills across technical and commercial stakeholders
Customer Discovery & Product Insight
Proven ability to conduct structured discovery and translate insights into product direction
Comfortable engaging warehouse operators through to senior executives
Strong analytical thinking and problem validation discipline
Release & Commercialization Discipline
Experience supporting SaaS product launches in cross-functional environments
Ability to coordinate Product, Engineering, Marketing, and Customer Success execution
Strong understanding of adoption, engagement, and lifecycle metrics
AI & Data Fluency (Required)
Experience contributing to AI-enabled or data-driven product initiatives
Practical understanding of automation, predictive modeling, or generative AI
Ability to apply AI to real operational challenges—not experimentation for its own sake
Product Foundation
4–8+ years in B2B SaaS Product Management or related roles
Experience in WMS, logistics, supply chain, or operational SaaS preferred
Structured, outcome-oriented, and comfortable operating in complex environments
Culture Add — TEAM Values
Transparency: Communicates openly and builds trust across teams and partners
Excellence & Expertise: Maintains high standards and continuously sharpens product craft
Accountability: Owns outcomes end-to-end, not just deliverables
Metric-Driven Results: Uses data to guide decisions and measure impact
4. What’s in It for You
Direct Impact on a Growing Platform: Shape how a leading cloud WMS evolves with automation and AI at its core
High Visibility & Influence: Work closely with Product leadership and cross-functional teams across regions
Meaningful Customer Exposure: Engage directly with ecommerce and warehouse operations to solve real problems
Growth & Scope Expansion: Opportunity to deepen ownership across roadmap influence, partner ecosystem, and AI-driven innovation
Collaborative, Outcome-Focused Environment: Work in a team that values structure, clarity, and measurable results over noise
Modern Tools & Technology: Exposure to advanced SaaS architectures, integration ecosystems, and applied AI in logistics
Join Us
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.
Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact. Join a team that’s committed to working with customers to conserve resources and enhance sustainability.
If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.
We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.
We are an Equal Employment employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected status, or any other characteristic protected by federal, provincial, or local law. For more information about our commitment to equal employment opportunity, please review our Code of Business Conduct and Ethics at Descartes.com
Apply Now