Product Designer, AI Experiences - W2

Remote Full-time
Job title: Product Designer, AI Experiences - W2 in USA at Tricon Solutions

Company: Tricon Solutions

Job description: Job Title: Product Designer, AI Experiences
Location: Remote (Tri-state – NJ, NY, CT preferred)
Type: 1-Year Contract (W2)Target Start Date: AprilDescription:
Our premiere media client's Enterprise Product organization is seeking a Product Designer to design browser-based AI products, conversational tools, and data-driven dashboards for employee use. Products are not consumer-facing or mobile. The candidate must be an effective communicator and an active relationship-builder. The role does not involve design thinking, so the candidate must have a proven ability to accelerate through ambiguity when requirements are fluid.Responsibilities:

Design user-friendly AI products while ensuring compliance to our design system, best practices, and Accessibility standards
Provide competitive UX research to define best practices
Produce documentation, including site maps, user personas & flows, etc.
Use Figma for design and prototyping
Eloquently present research and designs to stakeholders and leadership
Collaborate with UX Lead to develop reusable design system patterns and templates to ensure consistency across products
Actively participate in team critique, giving and receiving feedback to ensure quality control
Requirements:

5+ years professional design experience; 2+ years professional experience working within (and contributing to) design systems; enterprise experience preferred
1+ years of professional AI design experience across multiple products
Bachelor's degree in design, HCI, or equivalent field
Expertise in Figma, FigJam, working knowledge of Accessibility guidelines
Effective communication skills (written, verbal, listening, interpersonal)
A professional portfolio of relevant designs & prototypes (Must include link in resume or application)
Notes from Hiring Manager:About the Team:

Team likes to work together
Have meetings together to collaborate
HM gives team space to work together and come up with solutions
About the Position and Day-to-Day Activities:

Prism Portal - to support employee productivity
Support design for multiple AI initiatives
Has 8 AI bots and expect to have 18 by end of year
Partner w/ stakeholders (product, engineering, UX team)
Employee gateway for all AI bots they have in the organization
Half a dozen language models in motion now
Replacing manual human research and asking AI to provide the response
Pragmatic use cases
Supply Change Agent has AI overlays/standalone
UDX agent is imbedded in AI bot
Top 3 Skills for the Role:

Pull from requirements
Can handle ambiguity
Can take initiative
What Stands Out on a Resume:

MUST HAVE PORTFOLIO LINK
Must have a desktop browser design exp (not mobile) - conversational interaction for example.
More than 1 year of professional AI design exp
AI dashboard experience, AI conversational experience, Dashboard experience.
Certifications - not a high need as there are none for AI.
Product design tool - Figma - 18 months of experience
Bachelor's degree required
What Has Made Someone Successful in this Role:

What it IS - employee tools, desktop browser, 3rd party LLMs, assumption-based, competitive-research driven, reusable patterns.
What it's NOT - consumer-facing, mobile, home-grown LLM, design thinking, user discovery, requirements-driven, bespoke design.
Soft Skills Needed:

Pull from requirements
Likes to collaborate
Can work with little to no direction
Knows how to work with all levels of an organization
Basic Screening Questions:

MUST HAVE PORTFOLIO LINK in resume
What design systems have you worked with? - NOT programs
How do you handle ambiguity? e.g. lack of product requirements or access to users - not needing specificity, not many users give their time for testing/feedback.
Mandatory Screening Questions: * How much professional experience does the candidate have designing desktop browser-based AI products?

How many desktop browser-based AI products have they worked on? Please include direct links to portfolio or designs.
What design systems have they worked with?
Can you share an example of a project where you designed a web-based AI chat tool for employees to help them be more productive at work?
Interview Process:

1st round - with HM for 1 hour - virtual
Discuss relevant exp & case studies
Screenshare portfolio
2nd round - with UX panel for 1 hour - virtual
Deeper dive into process
Figma technical screen
3rd round - If necessary, final check-in
Work Location:

Remote - East coast hours
Strong push for Tri-state area - NY, NJ, CT
Open to outside, but must commit to east coast hours
What Was Missing in Resumes from Earlier:

Relevant experience (more than 1 year of professional AI design exp; multiple AI projects)
Representation of AI design for desktop browser (not mobile) in portfolio
Consistent hi-quality designs in portfolio


Expected salary:

Location: USA

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