Privacy Analyst I

Imprivata is a company that delivers unified access and security management programs for healthcare organizations. They are seeking a Privacy Analyst I to enhance customer privacy programs and ensure compliance through monitoring and analysis of customer applications. Responsibilities Review and examine customer alerts to identify suspicious activity Document investigations for potential incidents found during research of alerts Grow and maintain positive relationships with Managed Privacy Services customers Act as the primary point of contact for services related to Managed Privacy Services and ensure the renewal of subscription Managed Services Develop expertise in industry trends, privacy regulations, and the Imprivata PPI solution Ensure our PPI application of the customer is current and able to meet contractual MPS obligations Contribute to the creation and maintenance of project and process related 'best practice' methodologies, training and documentation Assist with maintaining a repository of related documentation pertaining to the customer’s Imprivata enterprise Establish and facilitate recurring customer meetings, and manage communication of status updates, health reports, and recommendations to customer contributors Assist responses to certain support requests and troubleshooting efforts on behalf of Managed Services customer accounts, whether unaided or in conjunction with Imprivata Customer Support representatives Other duties as assigned Skills Associates degree required in Public Health, Healthcare Administration, Information Systems, Business Analytics, or related discipline 1-2 years' experience in a privacy analyst or similar role Excellent verbal and written skills, as well as leadership, organizational and time management, presentation, and autonomous problem-solving skills Sound attention to detail, willingness to learn with the ability to prioritize workload and meet deadlines Experience implementing or supporting applications in a healthcare context for clinical users Ability to work in complex customer environments and provide delivery that is reactive to internal and external customer expectations Bachelor's degree preferred Prior experience serving healthcare customers and familiarity with medical terminology and clinical workflow Knowledge of HIPAA, HITECH, GDPR regulations Experience with data analytics / data mining and project management skills Prior experience with Imprivata solutions or relevant healthcare information technology Experience with Microsoft Windows, Office365, Salesforce Benefits Top-notch work environment Developmental opportunities Competitive total rewards package Company Overview The digital identity company for life- and mission-critical industries, simplifying secure access across hyper-complex ecosystems It was founded in 2002, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Imprivata has a track record of offering H1B sponsorships, with 2 in 2026, 9 in 2025, 15 in 2024, 4 in 2023, 16 in 2022, 9 in 2021, 10 in 2020. Please note that this does not guarantee sponsorship for this specific role.