Prior Authorization Supervisor, Specialty Testing - REMOTE

Remote Full-time
Prior Authorization Supervisor,SpecialtyTesting

Location: Remote, United States

Location Note:Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility.

AtLabcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’llbe inspired to discover more, develop newskillsand pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world.Together, let’s embrace possibilities and change lives!

The Pre Authorization Supervisorposition is responsible for leading a team ofSpecialty TestPrior Authorization Specialists.

Primary Responsibilities:
• Oversee work assignments, ensuring efficient task distribution andtimelycompletion.
• Generate and analyze inventory reports to guide decision-making.
• Proactively assess inventory throughout the day tooptimizeworkflow and prioritize urgent cases.
• Communicate effectively with various departments to resolve discrepancies, including missing work files and IT platform issues.
• Audit employee work for accuracy, providing constructive feedback and coaching to enhance performance.
• Conduct one-on-one meetings with employees, fostering professional growth and setting annual goals.
• Offertimelysupport by answering employee and stakeholder inquiries.
• Train new hires and develop comprehensive training resources.
• Create and interpret complex SOPs, job aids, and special workflows for diverse processes.
• Design and leadengagingteam meetings.
• Navigate multiple platforms and websites tofacilitateprior authorization tasks.
• Perform specimen history research toassistwith escalations, training, and troubleshooting.
• Deliver exceptional customer service with professionalism, patience, and empathy.
• Escalate critical issues to leadership when necessary.
• Identifyand recommend process improvements to enhance efficiency.
• Maintain a thorough understanding of policies, guidelines, and payer requirements related to specialty testing (such as oncology, women's health, and other advanced diagnostics).
• Ensure compliance with specialty test regulations and proactively address any policy updates that impact workflow.
• Meet deadlines consistently whilemaintaininghigh accuracy and minimal errors.
• Complete requiredtrainingspunctually and thoroughly.

Qualifications:
• High school diploma or equivalent required; associate degree orhigher stronglypreferred.
• Minimum3 years of relevant work experiencerequired.
• Minimum 1 year of experience in prior authorizations strongly preferred (concurrent experience acceptable).
• 3+ years of leadershipexperienceis stronglypreferred.
• Minimum2+ years priorworkexperience in insurance claims, pre-authorization, and medical benefits strongly preferred.
• Utilize MS Excel,Wordand Outlook; PowerPointproficiencypreferred
• Experience with specialty testing (such as oncology, women's health, and other advanced diagnostics) preferred.
• Proven ability to identify improvement opportunities and implement recommendations preferred.

Additional Desired Skills:
• Exceptional interpersonalcommunicatorwith the ability to build rapport and motivate teams.
• Strong problem-solving and decision-making abilities.
• Detail-oriented with a proventrack recordof delivering results.
• Comfortable managing performance in a production-driven environment while enforcing company policies.
• Demonstrates integrity, trustworthiness, accountability, and respect in all professional interactions.
• Maintains confidentiality and upholds high ethical standards.
• Strong verbal and written communication skills.
• Self-motivated with the ability to thrive under pressure in a dynamic environment.
• Reliable and punctual.

Pay range: $52,200.00 - $92,600.00 a year

Schedule: Mon-Fri, 8am-5pm ET

Application window closes:02/02/2026

All job offers will be based on a candidate’s skills andpriorrelevantexperience,applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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