Principal, Strategy & Operations
Job Description:
ā¢ Define and execute on the GTM strategy for the Emerging segment, including partner journeys, service tiers by partner type, and capacity models.
ā¢ Translate strategic goals into multi-quarter roadmaps, success metrics, and operating plans to drive account acquisition, retention, and growth.
ā¢ Influence product roadmaps by grounding prioritization in customer needs, operational realities, and revenue impact, to shape partner experiences that scale (e.g. onboarding flows, in-product guidance, and self-serve capabilities)
ā¢ Identify opportunities to optimize cost-to-serve while improving partner experience through automation and tooling.
ā¢ Use data to identify growth opportunities, diagnose issues, and guide strategic tradeoffs.
ā¢ Communicate insights and recommendations clearly to senior leaders, driving alignment and action.
Requirements:
ā¢ 10+ years of experience in strategy, operations, GTM, consulting, or related roles, with demonstrated impact at scale.
ā¢ Experience owning strategy and operating outcomes for a complex business or customer segment, especially in marketplace companies
ā¢ Proven ability to lead through ambiguity and drive alignment across senior stakeholders.
ā¢ Strong analytical foundation; able to synthesize data into clear insights and decisions.
ā¢ Exceptional communicator, comfortable influencing at the executive level.
ā¢ Builder mindset: energized by creating durable systems, not just shipping one-off projects.
ā¢ Comfortable balancing long-term vision with near-term execution.
ā¢ Experience with analytical toolsets (e.g Tableau, SQL) required, and sales tooling (e.g. Salesforce, Gong) preferred.
ā¢ MBA or advanced degree are a plus
Benefits:
ā¢ In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
ā¢ Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
Apply Now
Apply Now
ā¢ Define and execute on the GTM strategy for the Emerging segment, including partner journeys, service tiers by partner type, and capacity models.
ā¢ Translate strategic goals into multi-quarter roadmaps, success metrics, and operating plans to drive account acquisition, retention, and growth.
ā¢ Influence product roadmaps by grounding prioritization in customer needs, operational realities, and revenue impact, to shape partner experiences that scale (e.g. onboarding flows, in-product guidance, and self-serve capabilities)
ā¢ Identify opportunities to optimize cost-to-serve while improving partner experience through automation and tooling.
ā¢ Use data to identify growth opportunities, diagnose issues, and guide strategic tradeoffs.
ā¢ Communicate insights and recommendations clearly to senior leaders, driving alignment and action.
Requirements:
ā¢ 10+ years of experience in strategy, operations, GTM, consulting, or related roles, with demonstrated impact at scale.
ā¢ Experience owning strategy and operating outcomes for a complex business or customer segment, especially in marketplace companies
ā¢ Proven ability to lead through ambiguity and drive alignment across senior stakeholders.
ā¢ Strong analytical foundation; able to synthesize data into clear insights and decisions.
ā¢ Exceptional communicator, comfortable influencing at the executive level.
ā¢ Builder mindset: energized by creating durable systems, not just shipping one-off projects.
ā¢ Comfortable balancing long-term vision with near-term execution.
ā¢ Experience with analytical toolsets (e.g Tableau, SQL) required, and sales tooling (e.g. Salesforce, Gong) preferred.
ā¢ MBA or advanced degree are a plus
Benefits:
ā¢ In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location.
ā¢ Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
Apply Now
Apply Now