Principal Engineering Program Manager IS, Endpoint Lifecycle, Virtual

Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Step into the heartbeat of innovation as a Principal Engineering Program Manager, where strategy meets creativity and technology fuels transformation. In this role, you’ll partner with exceptional Engineering teams to architect services that truly delight caregivers across Providence, solutions that are intuitive, reliable, and built to scale. You’ll shape vision and design multi‑year roadmaps that unify the end‑to‑end endpoint lifecycle: from standards and qualification, to zero‑touch provisioning, security posture, patching and compliance, and ultimately refresh and retirement. You’ll bring structure to complexity by establishing operating rhythms, orchestration models, and enterprise programs that keep our endpoint ecosystem modern, resilient, and caregiver‑centric. With a front‑row seat across the full lifecycle, from ideation to adoption, you’ll champion the voice of the caregiver while building the mechanisms that make lifecycle management “invisible” to end users: devices that arrive ready to work, stay healthy through automated remediation, and evolve based on telemetry‑driven insights rather than arbitrary timelines. You’ll also partner with the engineering leaders to mature the data foundation that lifecycle depends on, driving clarity on authoritative sources, strengthening CMDB/asset integrity, and ensuring we can confidently measure lifecycle state, compliance, and readiness across the fleet using integrated signals (e.g., endpoint platforms and telemetry sources). This is a role built for a Program Leader who thrives in fast‑paced environments, loves solving complex problems, and enjoys mentoring others. If you’re energized by turning big ideas into real‑world outcomes: modernizing lifecycle through automation, improving reliability at scale, and continuously refining the ecosystem that supports thousands of caregivers, this is your chance to lead with influence, deliver with excellence, and create technology that leaves a lasting mark.Providence supports 100% virtual work for residents located in the following areas:AlaskaWashingtonOregonMontanaCaliforniaTexas: Lubbock (within 75 miles)Texas: Levelland (within 75 miles)Texas: Plainview (within 75 miles) Required Qualifications: Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and experience8 or more years of related experience Preferred Qualifications:Master's Degree -OR- a combination of equivalent education and experienceExperience in a Healthcare environment8+ years of experience as a program/project manager overseeing large, complex IT programs involving multiple teams8+ years of planning and leading organizational change to ensure lifecycle initiatives are adopted with minimal disruption5+ years of experience in endpoint engineering, EUC, or digital workplace analytics5+ years of experience defining and owning end‑to‑end endpoint lifecycle strategies across large, complex enterprises.4+ years of healthcare IT experience or 4 years of supply chain/contract management experience4+ years working on physical deployment programs across multiple geographic locationsExperience working with OEMs and suppliers for hardware distributionExperience leading qualification, standards, and RFP‑based evaluation processes for PCs, Macs, mobile, thin clients, and peripheralsExperience with data manipulation in excel or Power BIExperience with Azure Dev OpsExperience translating complex technical lifecycle work into clear, compelling narratives for executives and senior leadershipStrong understanding of Windows endpoint environments, hardware lifecycle, and modern managementFamiliarity with ServiceNow, ITSM integrations, or incident reduction automationExperience supporting Windows 11 / modern OS transitionsSelf starter and willing to take the initiative when give directionsStrong collaboration, documentation, and communication skillsSalary Range by Location: AK: Anchorage: Min: $68.33, Max: $116.36 AK: Kodiak, Seward, Valdez: Min: $71.23, Max: $121.29 California: Humboldt: Min: $71.23, Max: $121.29 California: Northern California - Except Humboldt: Min: $79.92, Max: $136.08 California: Southern California: Min: $71.23, Max: $121.29 Montana: Except Great Falls: Min: $55.01, Max: $93.68 Montana: Great Falls: Min: $52.12, Max: $88.75 Oregon: Non-Portland Service Area: Min: $63.70, Max: $108.47 Oregon: Portland Service Area: Min: $68.33, Max: $116.36 Texas – Lubbock, Levelland, Plainview: Min: Min: $52.12, Max: $88.75 Washington: Western: Min: $71.23, Max: $121.29 Washington: Southwest - Olympia, Centralia: Min: $68.33, Max: $116.36 Washington: Clark County: Min: $68.33, Max: $116.36 Washington: Eastern: Min: $60.81, Max: $103.54 Washington: Southeastern: Min: $63.70, Max: $108.47 Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About CompanyProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.Company




At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.





Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.





Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.





Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



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