Principal Business Process Analyst
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Role Description
As a Business Process Analyst, you will play a pivotal role in driving strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation.
Lead projects and process reviews to support the improvement and integration of our pricing and contracting end-to-end processes.
Focus on ensuring interoperability and scalability, maximizing value creation.
Collaborate with colleagues and commercial excellence workstreams to gather requirements and understand needs around pricing strategy, offer development, contract development & management, and pricing and contract operations.
Key Responsibilities
Process Support: Create, support and/or improve critical business processes. Define and document current and future state processes while maintaining process standards as SOPs for operating units.
Project Support: Lead and/or support critical projects and change management to drive adoption of new pricing and contracting systems, enabling teams to learn new processes, systems, roles, and responsibilities.
Stakeholder Engagement: Collaborate with stakeholders in sales, legal, pricing, contracting and marketing teams to drive change management and process standardization, ensuring they understand the changes needed.
Facilitate effective communication and partner with colleagues in Change and Communications and Training to deliver on process aides and change deliverables.
Performance Measurement: Deliver and measure Key Performance Indicators (KPIs) to track the value and outcomes of Americas pricing & contracting process efficiencies and effectiveness.
Business Acumen: Leverage deep understanding of process strategies, business strategies and market dynamics to enhance operational effectiveness.
Ensure compliance with all relevant laws, regulations, and company policies.
Maintain a broad organizational perspective, considering the impact of decisions on the entire enterprise.
Qualifications
Baccalaureate degree (or equivalent) and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.
Language: English (Fluent), Spanish (Fluent), Portuguese (Nice to Have).
Requirements
Strong relationship building, communication and interpersonal skills.
Expertise in problem-solving techniques, project management and strong negotiation skills.
Time Management Skills: Works independently and takes ownership from start to finish.
Cross-Cultural Experience: Experience working in international markets or with diverse teams.
Solid business acumen and judgment with high attention to detail.
Experience working within a project-oriented team.
Ability to develop enterprise end-to-end process flows leveraging domain expertise and cross-functional collaboration.
Effective communication skills with strong ability to craft messaging across a diverse set of stakeholders.
Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint), Teams, SharePoint, SmartSheets, or other planning applications.
Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions.
Experience with Lean and Six Sigma principles, including DMAIC.
Pricing and Contracts Knowledge: Experience with pricing & contracting systems and processes.
Industry Experience: Experience in the medical device, healthcare, or pharmaceutical Industries.
Digital Transformation: Proven experience in leading digital transformation initiatives, particularly in pricing and contracting.
Customer Relationship Management: Experience in managing and optimizing customer relationships, particularly in a B2B context.
Technology Savvy: Familiarity with emerging technologies such as AI and machine learning in pricing strategies and contract management systems.
Regulatory Knowledge: Understanding of relevant regulations and compliance requirements in the healthcare industry.
Benefits
Competitive Salary and flexible Benefits Package.
Health, Dental and vision insurance.
Health Savings Account, Healthcare Flexible Spending Account.
Life insurance, Long-term disability leave.
Dependent daycare spending account, Tuition assistance/reimbursement.
Incentive plans, 401(k) plan plus employer contribution and match.
Short-term disability, Paid time off, Paid holidays.
Employee Stock Purchase Plan, Employee Assistance Program.
Non-qualified Retirement Plan Supplement, Capital Accumulation Plan.
Apply Now
Role Description
As a Business Process Analyst, you will play a pivotal role in driving strategic initiatives and enhancing the effectiveness of our pricing and contracting outcomes through comprehensive analysis and collaborative business process transformation.
Lead projects and process reviews to support the improvement and integration of our pricing and contracting end-to-end processes.
Focus on ensuring interoperability and scalability, maximizing value creation.
Collaborate with colleagues and commercial excellence workstreams to gather requirements and understand needs around pricing strategy, offer development, contract development & management, and pricing and contract operations.
Key Responsibilities
Process Support: Create, support and/or improve critical business processes. Define and document current and future state processes while maintaining process standards as SOPs for operating units.
Project Support: Lead and/or support critical projects and change management to drive adoption of new pricing and contracting systems, enabling teams to learn new processes, systems, roles, and responsibilities.
Stakeholder Engagement: Collaborate with stakeholders in sales, legal, pricing, contracting and marketing teams to drive change management and process standardization, ensuring they understand the changes needed.
Facilitate effective communication and partner with colleagues in Change and Communications and Training to deliver on process aides and change deliverables.
Performance Measurement: Deliver and measure Key Performance Indicators (KPIs) to track the value and outcomes of Americas pricing & contracting process efficiencies and effectiveness.
Business Acumen: Leverage deep understanding of process strategies, business strategies and market dynamics to enhance operational effectiveness.
Ensure compliance with all relevant laws, regulations, and company policies.
Maintain a broad organizational perspective, considering the impact of decisions on the entire enterprise.
Qualifications
Baccalaureate degree (or equivalent) and minimum 7 years of relevant experience, or advanced degree with a minimum of 5 years of relevant experience.
Language: English (Fluent), Spanish (Fluent), Portuguese (Nice to Have).
Requirements
Strong relationship building, communication and interpersonal skills.
Expertise in problem-solving techniques, project management and strong negotiation skills.
Time Management Skills: Works independently and takes ownership from start to finish.
Cross-Cultural Experience: Experience working in international markets or with diverse teams.
Solid business acumen and judgment with high attention to detail.
Experience working within a project-oriented team.
Ability to develop enterprise end-to-end process flows leveraging domain expertise and cross-functional collaboration.
Effective communication skills with strong ability to craft messaging across a diverse set of stakeholders.
Proficiency with Microsoft Office (Visio, Word, Excel, PowerPoint), Teams, SharePoint, SmartSheets, or other planning applications.
Data Analytics Proficiency: Skills in data analytics with the ability to collect, collate and interpret data to support informed decisions.
Experience with Lean and Six Sigma principles, including DMAIC.
Pricing and Contracts Knowledge: Experience with pricing & contracting systems and processes.
Industry Experience: Experience in the medical device, healthcare, or pharmaceutical Industries.
Digital Transformation: Proven experience in leading digital transformation initiatives, particularly in pricing and contracting.
Customer Relationship Management: Experience in managing and optimizing customer relationships, particularly in a B2B context.
Technology Savvy: Familiarity with emerging technologies such as AI and machine learning in pricing strategies and contract management systems.
Regulatory Knowledge: Understanding of relevant regulations and compliance requirements in the healthcare industry.
Benefits
Competitive Salary and flexible Benefits Package.
Health, Dental and vision insurance.
Health Savings Account, Healthcare Flexible Spending Account.
Life insurance, Long-term disability leave.
Dependent daycare spending account, Tuition assistance/reimbursement.
Incentive plans, 401(k) plan plus employer contribution and match.
Short-term disability, Paid time off, Paid holidays.
Employee Stock Purchase Plan, Employee Assistance Program.
Non-qualified Retirement Plan Supplement, Capital Accumulation Plan.
Apply Now