Pre-Sales Support Specialist I

BCBS Global Solutions is dedicated to providing easy access to healthcare abroad through digital innovation and human-centered care. They are seeking a Pre-Sales Support Specialist I who will serve as a primary point of contact for brokers and agents, support the sales process, and assist with pre-sales and implementation tasks.ResponsibilitiesServe as a primary point of contact for a large broker and agent network via phone and emailBuild and maintain strong working relationships with brokers, MGAs, Blue Plans and internal sales partnersSupport sales directors and managers with quote and proposal preparation for short- and long-term productsPartner with enrollment and accounts payable teams to help resolve commission and billing questionsSupport the pre-sales and underwriting process to ensure products are understood, implemented efficiently and positioned appropriatelyAssist with broker and agent onboarding and contract intake, review, processing and maintenanceCollaborate closely with teammates to support application enrollments and ensure a smooth handoff across teamsCreate and distribute clear, accurate sales reports within tight timelinesMaintain and manage contact data, including lead and business card information collected at conferences and eventsSupport quality assurance activities and ongoing website testing to improve accuracy and usabilitySupport planning and execution of trade shows, conferences and sales eventsManage logistics including registration, shipping of materials, exhibit setup and breakdownCoordinate with vendors for events, client meetings, and promotional itemsTrack expenses and budgets related to conferences and eventsSkillsYou have a bachelor's degree or equivalent work experienceYou thrive in a client-service or sales-support environment and can manage multiple projects at onceYou communicate clearly and confidently, including with senior-level stakeholdersYou're adaptable, self-motivated and comfortable navigating changing prioritiesYou're detail-oriented and take pride in delivering accurate, timely workThis role requires obtaining a Health & Accident license within 90 days of hire (support provided)Experience working with brokers, agents, or insurance-related productsSalesforce experienceSpanish language skillsBenefitsCompetitive medical plansTelemedicine availablePaid parental leaveEmployee assistance and wellness support 24/7Free international healthcare coverageHybrid work modelWork abroad arrangements availableGenerous PTO accrual program with carry-over option9 paid holidays in addition to one floating holiday and one volunteer dayTuition reimbursementCareer/Learning and development opportunities401(k) with generous company matchPet insurance offeringsIdentify theft and legal coverages availableEmphasis on well-being (Virtual well-being platform, monthly mindfulness events, and giveaways)Company OverviewBCBS Global Solutions is a financial company that provides international health insurance services for individuals and employers. It was founded in 1997, and is headquartered in King Of Prussia, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is https://bcbsglobalsolutions.com.



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