Practice Assistant - Legal Operations

Aviva Canada is a company that prioritizes people and community, fostering a culture of care and collaboration. They are seeking a highly organized and proactive Practice Assistant – Legal Operations to support their leadership team and ensure the smooth functioning of business operations. Responsibilities Support the Operations and leadership team in maintaining an effective and efficient business operations framework Champion a culture of exceptional client service and contribute to initiatives that enhance customer experience Collaborate with the Operations Leader to analyze and streamline internal processes for greater efficiency Coordinate and support internal operations projects, ensuring timely execution and follow-up Provide excellent support to senior management, including calendar management, travel arrangements, and expense reporting Serve as the primary contact for legal counsel and student recruitment processes, including job postings, interview scheduling, and coordination Respond to internal and external inquiries related to operational functions with professionalism and accuracy Manage firm-wide operational payments, including quarterly levy fees, LawPro insurance, Law Society fees, and professional memberships while assisting in analyzing spend and identifying cost-saving opportunities Prepare ad-hoc reports and presentations for leadership and strategic meetings Plan and coordinate firm events, meetings, strategy sessions, and presentations Support the Quality team with audit projects Identify departmental needs and concerns, advising the Operations Manager and proposing appropriate solutions Support the referral intake process, including conflict search and assignment coordination Skills Previous experience in a legal or professional services environment is preferred Strong organizational and multitasking skills with a keen attention to detail Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite and familiarity with legal practice management systems Ability to handle confidential information with discretion A proactive, solution-oriented mindset and a collaborative team player Benefits Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Hybrid flexible work model. Outstanding career development opportunities. We’ll support your professional development education. Competitive vacation package with the option to purchase 5 extra days off per year. Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. Corporate wellness programs to support our employees’ physical and mental health. Company Overview Aviva Canada Inc. is a Canadian property and casualty insurance company and a wholly owned subsidiary of the UK-based Aviva plc. It is a sub-organization of Aviva Group. It was founded in 1835, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is