Policy Holder Services Billing Analyst I (Remote) in USA

Remote Full-time
Policy Holder Services Billing Analyst I (Remote) - Standard Insurance Company - USA - work from home job

Company: Standard Insurance Company

Job description: At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.

Ready to reach your highest potential? Let’s work together.

Functional Job Summary for PHS Billing Analysts:

Monitor, process, report and document a variety of transactions including but not limited to suspense, adjustments, premium receipt, invoicing, deduction requests, reversals, reposts and delinquencies. Coordinate with other business areas to ensure accurate premium processing, reporting, billing and fee disclosure. Perform research as needed in support of reconciliations and adjustments. Prepare and create monthly bills for alternately billed groups. Act as a resource for external and internal business areas on process, procedure and systems.

Implement billing and delinquency operations to maximize effectiveness and accuracy. Audit the accuracy of billing and delinquency information entered in the system and monitor operation of the billing system. Develop solutions to billing and delinquency issues and work with systems design to implement system and process enhancements. Work on special projects with management.

Proactively communicate sensitive and /or confidential policy and billing information, as well as providing solutions in a clear and effective manner to policyholders, producers, third party administrators, field force and home office staff based on Generally Accepted Accounting Principles (GAAP), federal regulations, contractual provisions and other related policy information.

Education & Experience: Typically requires minimum 2 years of accounting or complex financial experience. Associates Degree, or the equivalent combination of education/experience.

Knowledge & Skills: Intermediate systems knowledge including Group Access, GroupFacts, AdminEase, Lawson, Clarity, OMAR. Intermediate Excel and Word. 2-3 years of customer service experience needed.

Physical Demands:

N/A

#LI-Remote

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range: 19.95 - 29.21

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

Expected salary:

Location: USA

Job date: Sun, 24 Sep 2023 02:41:39 GMT

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