Platform Director – Order Management, Product Fulfillment Solutions
Job Description:
• Develop and communicate a compelling product vision and multi-year roadmap aligned with business objectives in fulfillment, logistics, and order management.
• Translate business goals, operational challenges, and customer insights into clear product strategies.
• Continuously assess industry trends, competitive offerings, and emerging technologies to identify opportunities for innovation.
• Partner closely with execution, process excellence, software engineering, IT, and finance, to define product needs and prioritize value.
• Serve as the primary liaison between business stakeholders and technical teams, ensuring shared understanding of goals and constraints.
• Facilitate clear communication, alignment, and decision making across teams.
• Ensure the creation of detailed user stories, acceptance criteria, process flows, and feature definitions in part from consultation with diverse stakeholders.
• Own the product backlog — actively influence the priorities based on business value, technical complexity, and strategic alignment while remaining flexible for the business prioritization process and ESC direction to determine what comes next.
• Validate delivered functionality through testing, user feedback sessions, and operational pilots.
• Ensure product changes deliver intended business outcomes, including performance, reliability, and user adoption.
Requirements:
• Bachelor's degree required.
• Minimum 7 years of related experience or equivalent combination of education and related experience required.
• 5 years of management experience.
• 3 years of product management experience.
• Effective verbal and written communication skills.
• Ability to apply technical expertise to resolve problems.
• Ability to effectively prioritize and execute tasks efficiently.
• Effective Management skills.
• Ability to plan strategy and drive results.
• Ability to work on a team.
• Travel: may be required.
Benefits:
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
Apply Now
Apply Now
• Develop and communicate a compelling product vision and multi-year roadmap aligned with business objectives in fulfillment, logistics, and order management.
• Translate business goals, operational challenges, and customer insights into clear product strategies.
• Continuously assess industry trends, competitive offerings, and emerging technologies to identify opportunities for innovation.
• Partner closely with execution, process excellence, software engineering, IT, and finance, to define product needs and prioritize value.
• Serve as the primary liaison between business stakeholders and technical teams, ensuring shared understanding of goals and constraints.
• Facilitate clear communication, alignment, and decision making across teams.
• Ensure the creation of detailed user stories, acceptance criteria, process flows, and feature definitions in part from consultation with diverse stakeholders.
• Own the product backlog — actively influence the priorities based on business value, technical complexity, and strategic alignment while remaining flexible for the business prioritization process and ESC direction to determine what comes next.
• Validate delivered functionality through testing, user feedback sessions, and operational pilots.
• Ensure product changes deliver intended business outcomes, including performance, reliability, and user adoption.
Requirements:
• Bachelor's degree required.
• Minimum 7 years of related experience or equivalent combination of education and related experience required.
• 5 years of management experience.
• 3 years of product management experience.
• Effective verbal and written communication skills.
• Ability to apply technical expertise to resolve problems.
• Ability to effectively prioritize and execute tasks efficiently.
• Effective Management skills.
• Ability to plan strategy and drive results.
• Ability to work on a team.
• Travel: may be required.
Benefits:
• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 19 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition
Apply Now
Apply Now