Platform Build & Integration Specialist

We are a well-funded start-up that has developed and commercialized a first-of-its-kind machine learning-enabled SaaS platform that automates warranty claims processing for franchise automotive dealerships and OEMs. If you have ever wanted to work for an exciting and fast-growing company in the automotive software space then this is the job for you! We are a first-to-market leader experiencing rapid growth and are seeking a Platform Build and Integration Specialist.Top Reasons to Work with Us100% Remote opportunityCompetitive salary + bonus Stock OptionsHealth care, 401k and other benefitsStable / Fast Growing / Exciting companyChance to work with first of its kind AI/ML technologyAwesome company cultureWhy This Role MattersThis role is crucial for ensuring the success of our onboarding process. It guarantees that stores are set up correctly from the start, that any obstacles are addressed promptly, and that our platform can scale efficiently. This position is essential for expanding WarrCloud's Platform and providing a seamless experience for every store.What You’ll Be DoingExecute store builds, DMS integration, and system validation Troubleshoot access issues across CDK, DealerTrack, Reynolds, and moreTroubleshoot build errors, including VM setup failures and DMS issues (e.g., missing ROs)Collaborate with Development on integrator setup and vendor-specific workflows (e.g., OXLO for Ford)Maintain, build documentation, and update Jira tasksProvide post-integration support: resolve connectivity issues, MFA failures, credential lockouts, and other technical blockersJoin post-live validation calls if needed to confirm store activationPartner with Deployment and Training to align launch timelines and ensure stores stay operationalRequirementsWhat You BringTechnical aptitude (VPN, MFA, credential workflows)Experience with dealership systems (CDK, DealerTrack, Reynolds) and vendor platforms Strong communication and documentation skillsAbility to work independently and pivot quicklyFamiliarity with Jira, Confluence, or similar toolsKnowledge of standard MFA setups (Microsoft Authenticator, Google Authenticator, FortiToken, CiscoAnyConnect, DUO, etc.)Bonus: prior experience in onboarding, implementation, or IT supportBenefits100% Covered MedicalUnlimited/Flexible PTO PolicyStock OptionsRemote Work Flexibility10 Paid Holidays Per YearOriginally posted on Himalayas

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