Physical Damage Appraiser I

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. **Ideal candidate will be located in or near the Des Moines metro area**Essential Functions:Investigates and evaluates minor to moderately complex physical damage claims and lossesReviews the loss notice and policy to verify coverage, deductibles, loss payee/mortgagees and confirms that the loss occurred within the coverage periodEvaluates repair shop and independent appraiser estimates to determine accuracyEvaluates photos to determine if damages are consistent with loss or prior unrelated damagesEvaluates vehicle values and repair costs to establish repair ability versus total lossResolves questions of coverage, liability and the value of claims Negotiates, settles and/or resolves minor to moderately complex claims and lossesSets adequate reserves to cover exposurePrepares damage estimates using Mitchell estimating softwareNegotiates claim settlement with insureds, claimants and attorneysNegotiates agreed repair price with repair facilityIssues payments within check authorityResponds to questions from the insureds, claimants and agentsEducation & Experience:High school diploma or equivalencyTwo years auto repair and/or property claims experience or related experienceMultiple state insurance adjuster and appraiser licenses required within 6 months of hireKnowledge, Skills & Abilities:Current technical knowledge of auto collision repair techniques and standardsStrong knowledge of state statutesStrong interpersonal skills, conflict resolution, and negotiation abilitiesGood knowledge of personal computers, electronic estimatics software, and the use of reference manuals relevant to this field of workExcellent customer service skillsStrong organizational and written and verbal communication skillsThe hiring salary range for this position will vary based on geographic location, falling within either of the following:$51,201 - $70,730 or $56,581 - $77,796A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.All of our locations are tobacco free including in company vehicles.

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