Phoenix - Player Tracking System Specialist; Seasonal

Remote Full-time
Position: Phoenix - Player Tracking System Specialist (Seasonal)
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Job Description
• * Remote Work:
Yes*
• ** Overview:
• * At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.

Come make an impact every day a member of Zebra's Game Day Operations Team, the successful candidate will provide onsite technical support for Zebra's player tracking system! The system uses wireless location technology to track the movement of athletes during pre-season, regular season, and post-season football games. Each Specialist will be assigned to a home stadium for the playing season where they will work within a team to support activities related to the player tracking system to ensure successful game day operations.
• * Must live within a reasonable commuting distance to the local stadium in Phoenix, AZ
• *** Must be available to work up to 20 hours per week whenever home games are played, including evenings, weekends and holidays.*
• ** Responsibilities:
• * For each professional football game played at the Specialist's designated stadium, the candidate will be responsible for performing several activities that help ensure smooth operation of the player tracking system. The candidate will also liaise with operators of third-party systems as needed to resolve any interoperability issues. The responsibilities primarily include:
• Verify location system operation and performance
• Activate and deactivate RF tags
• Replace damaged RF tags as needed
• Apply and verify software patches
• Monitor system performance
• Troubleshoot technical issues
• Handle on-site system equipment inventory
• Perform data capture tasks
• Coordinate post-game deliverables
• Perform data backups

During weeks in which the Player Tracking System Specialist's designated stadium is not hosting a sporting event, the Specialist may be asked to travel to stadiums other than their home stadium if a Specialist from another stadium is unable to work. Must possess outstanding system troubleshooting and interpersonal skills and maintain a degree of professionalism representative of Zebra Technologies in all environments.

The successful candidate will interact with Zebra hardware, software, and support teams, as well as personnel from other organizations that coordinate game day operations. The position requires responsiveness when issues are encountered, ability to work calmly and have the flexibility to work nontraditional hours based on when games are played, and temperament suited to work within a small team to complete required tasks that ensure successful game day operations.
• * Qualifications:
• * Minimum Qualifications:

• High School Diploma
• Proficient computer system and application skills
• Must live within a reasonable commuting distance to the local stadium in Phoenix, AZ
• Ability to work whenever home games are played, including evenings, weekends and holidays

Preferred Qualifications:

• Possess or currently working on bachelor's degree in sport management or a closely related discipline in a sports-related field (e.g., sports management, exercise science, sports communication)
• Experience with wireless broadcast systems, Active RFID, RTLS systems, or related technology
• Strong customer relations skills
•…

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