Pharmacy Technician - Order Entry
WHO WE ARE Pioneer Pharmacy Services is an industry leader in long-term and post-acute care pharmacy with a strong focus on patient care and service. OVERVIEW The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system with both speed and accuracy. Technicians must be responsive and courteous when addressing our customers’ needs. Successful Technicians are dedicated to meeting the expectations and requirements of internal and external customers; understanding customer information and using it to improve products and services we deliver; talking and acting with customers in mind; establishing and maintaining effective relationship with co-workers and customers; thus, gaining our customers’ trust and respect. RESPONSIBILITIES • Enter new and refill prescriptions into the pharmacy system • Work with Pioneer pharmacy technicians and pharmacists to expedite orders • Resolve and answer questions when asked about customer needs and requests, including but not limited to, illegible prescriptions and other potential medication concerns • Work in collaboration with the Order Entry Supervisor to meet department goals and objectives • Actively contribute to the evaluation and continuous improvement of client services, policies, and procedures • Comply with department policies regarding safety, attendance, and dress code • Follow all applicable government regulations, including HIPAA • Ensure safety policy and procedures are consistently adhered to and practiced • Comply with all applicable state and federal regulations related to pharmacy practices • Overtime, holidays, and weekends may be required and/or expected • Other duties as assigned; Job duties may vary depending on business needs QUALIFICATIONS * High School diploma or equivalent required • Pharmacy technician licenses/certifications required by state regulations and state of practice • Minimum of one (1) year working as a pharmacy technician (long-term care pharmacy preferred) • Framework experience (preferred) • Knowledge of brand name/generic medications • Experience with alpha-numeric data entry • Must have a basic understanding of medical terminology with ability to interpret prescriptions and doctors’ orders • Math and analytical skills • Knowledge of SIG codes • Experience with document imaging • Proficient in Microsoft Excel, Word, and Outlook required • Able to read, write, speak, and understand the English language • Able to work at a moderate speed • Able to work during inclement weather • Reliable • Problem solver • Good organization/Attention to detail • Must be able to work various shifts and days PHYSICAL DEMANDS The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job: • May sit or stand seven (7) to ten (10) hours per day • The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently • May be necessary to work extended hours as needed • May lift and/or move up to 25 pounds • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role HOLIDAY & PTO POLICY We provide qualifying, full-time employees with 7 PTO (Paid Time Off) days annually to start. PTO is used for holidays, vacation, sick leave, and personal leave. Please note we are a long-term care pharmacy that will progressively transition to being open 24-hours, 7 days a week. BENEFIT • Medical, Dental, and Vision Insurance • 401K Job Type: Full-time Pay: $17.00 - $23.00 per hour Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Work Location: Remote Apply tot his job