Per Diem Associate Clinical Administrative Coordinator- Boulder, CO
About the position The Per Diem Associate Clinical Administrative Coordinator role at UnitedHealth Group involves supporting healthcare operations by managing administrative tasks, data entry, and customer interactions. This position is hybrid, requiring both onsite and remote work, and emphasizes flexibility in scheduling to meet business needs. The role is crucial in ensuring accurate documentation and enhancing customer experience while contributing to health equity initiatives. Responsibilities • Reviewing documents and scanning them into medical records • Data Entry, including patient identifying information • Assesses customers' needs and ensures a positive customer experience • Communicates with management about issues impacting task completion • Identifies and communicates recommendations for process improvement • Displays dignity and respect in all interactions • Obtains appropriate documentation for proper advancement • Prioritizes and organizes work to meet deadlines • Accepts responsibility and accountability for decisions and duties • Takes initiative with standard and non-standard requests • Responds professionally and timely to all correspondence • Monitors, tracks, validates, and integrates data into customer resources • Identifies urgency of requests impacting business operations • Multi-tasks effectively in a fast-paced environment • Maintains regular, consistent, and timely attendance • Performs all other duties as assigned Requirements • High School Diploma / GED • Must be 18 years of age or older • Experience with Microsoft Outlook and Microsoft Word • Ability to work onsite at specified location on Mondays • Ability to work a per diem or as needed schedule • Ability to work at least 12 hours per week • Ability to work onsite during specified hours with additional remote shifts Nice-to-haves • 1+ years of healthcare customer experience • Experience with EPIC • Medical facility (non-clinical) office experience • Experience with Microsoft Excel • Experience with Microsoft Teams Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution Apply tot his job