People & Culture Specialist, Operations
About the position As a People & Culture Specialist, Operations , you will provide administrative, transactional, and project-based support for the operational aspects of the People & Culture function. Acting as the HRIS lead, you will ensure timely and accurate processing of transactions, maintain data integrity, and deliver accurate reporting. This role involves creating and maintaining SOPs for processes and policies, supporting onboarding and offboarding, and partnering with internal and external stakeholders. Reporting to the Director, Global Reward & People Operations, you will play a key role in driving operational excellence and supporting a positive employee experience. Responsibilities • Maintain employee files and records; ensure compliance and completeness. • Manage global employee data accuracy and integrity. • Support onboarding and offboarding processes, including auditing paperwork and facilitating orientations. • Review and prepare benefit vendor invoices for payment. • Respond to employee inquiries and data requests; triage as needed. • Develop and maintain operational procedures and documentation for policies and processes. • Process employee changes accurately and timely; maintain meticulous records. • Oversee and triage P&C mailbox to ensure timely responses. • Coordinate benefits enrollments and terminations; resolve file feed issues. • Administer leave plans and policies. • Serve as SME for HRIS (Paycor); manage data entry, file feeds, and configuration. • Ensure data quality and security; administer role-based access. • Provide root cause resolution for data and system issues; support new module implementations. • Generate standard and ad hoc reports; produce dashboards and analytics. • Implement data validation rules and reconciliation routines; drive root-cause analysis for discrepancies. • Maintain and update global organizational charts. • Support additional operational and project-based initiatives as required. Requirements • Minimum 4 years of experience in HR Operations, HRIS, People Analytics, or related HR administrative roles. • Experience handling a wide variety of HR transactional processes. • Strong organizational and interpersonal skills; ability to maintain confidentiality. • Passion for continuous learning and process improvement. • Knowledge Proficiency with HRIS systems and understanding of data structures. • Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, INDEX/MATCH, data validation). • Strong verbal and written communication skills. • Bachelor’s degree or equivalent experience. Apply tot his job