Payment Lifecycle Associate I - Billing Operations

Remote Full-time
Job Description

Demonstrates business acumen and is knowledgeable about policies, trends, and information affecting the organization. Coordinating across multiple applications within the Release for certain aspects of the project such as testing calendar, reporting, and implementation. Provide thought leadership and direction across your Release team.

As a Payment Lifecycle Associate I within Commercial and Investment Bank, you will focus on providing management and direction to teams at a Treasury Service Payments Global Billing Release level. The Releases include new functionality, complicated financial testing, regression testing and coordination with all Treasury Service Payments Global Billing application projects within the Release.

Job Responsibilities
• Managing standard PDF deliverables throughout the life cycle of a Release / Project including developing and producing artifacts for scheduling, roles and responsibilities, resource estimates, change controls, risk and issue management, etc.
• Directing and setting priorities
• Resolving conflicts that may arise by demonstrating leadership and appropriate decision-making competencies
• Promoting an ongoing dialogue across the Release and ensuring status is effectively communicated
• Ensure requirements submitted for the Release are executable; all necessary tools to test have been requested; understanding is established on how to test and validate once in production
• Understanding of the business units impacted by assigned projects
• Maintain multiple plans, monitoring numerous deliverables, can comfortably handle risk and uncertainty
• Is approachable, demonstrates managerial courage and tackles issues head-on, can comfortably handle risk and uncertainty
• Delegates and shares information appropriately, and builds trust within a team
• Relates well to all levels of the organization, deals with any issues within the team decisively and in a timely manner
• Directs project activities to ensure high quality results within defined time and budget schedules

Required Qualifications, Capabilities And Skills
• College degree or equivalent work experience
• Must be familiar with Project Management discipline and methods
• Able to operate independently, follow tight deadlines, organize and prioritize work within a matrix management environment
• A pragmatic collaborator with strong communication and facilitation skills
• Proficient level knowledge of Microsoft suite of tools (Word, Excel and PowerPoint)

Preferred Qualifications, Capabilities And Skills
• Minimum 5 years of JPMorgan Chase work experience
• Formal accreditation in Project Management method (PMP)
• Treasury Services (TS) / Banking experience a plus; TS Payments Billing experience
• Broad experience in an Operational, Technology or Business Project Manager role

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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