Patient Recruitment Manager

Remote Full-time
PicnicHealth is simplifying clinical research with AI, making it faster and cheaper to get new treatments to patients. We’re bringing a patient-centered, AI-first approach to a $100b market otherwise dominated by old-school, services-driven incumbents. We’re creating a streamlined operating system for clinical research, built on top of our AI for medical record data in trials and a personal health assistant that keeps patients engaged (NPS 66).
Founded in 2014, PicnicHealth has raised over $100 million from investors including YC, Amplify Partners, Felicis Ventures and B Capital Group. Our business running observational studies more than doubled last year and we expect to grow even faster this year. We've gained real traction in a conservative industry: 12 of the top 20 pharma companies use PicnicHealth, we've got 60+ publications across 40 disease areas, and we just had our first FDA approval that included our data in the submission.
The Opportunity
PicnicHealth is looking for a Recruitment Manager to implement and deliver multi-channel marketing campaigns that successfully attract and enroll patients for the studies we run for our Life Sciences partners. Working closely with your Patient Recruitment and Engagement colleagues, you will create and maintain study documentation for our clients, prepare marketing materials for our campaigns, oversee weekly reporting for your programs, and proactively manage campaign delivery to ensure we hit our targets on time. You will report directly into the Head of Patient Recruitment and Engagement and you will serve as the primary point person for the projects you manage.
In your first 12 months as a Recruitment Manager, you will be focused on:

Launching recruitment programs for -multiple low-interventional studies, owning the entire program lifecycle from set-up to close-out. This includes overseeing materials creation, channel activation, monitoring and reporting, and making campaign adjustments on an ongoing basis to ensure targets are met successfully in the established timeframe..
Collaborating with our affiliate and digital marketing partners to share information with the right audiences and ensure we meet our enrollment targets on time.
Working closely and proactively with colleagues from all teams to ensure a great user experience for the communities and clients we serve.
Owning an ongoing portfolio of programs, including tracking performance and spend and proactively addressing any challenges that arise.

You’ll be successful if you have:

5+ years of relevant experience in consumer marketing, with at least half of that time spent working in medical research and/or clinical trials recruitment.
Demonstrated skills in multi-channel marketing campaigns, from materials creation through to performance tracking.
Excellent cross functional coordination abilities and a track record for orienting diverse stakeholders.
An understanding of the regulatory landscape for advertising research opportunities.
The ability to make analytical, data-driven decisions in a field that requires a lot of creativity.
The ability to flag when you need help, recognize what you don’t know, and work as part of a team.
A bachelor or advanced degree in a relevant field, with preference given to candidates with educational experience in marketing or public health.
Are excited and energized by a fast-paced work environment with consistent opportunities for learning and growth.

We expect all team members to be amazing in their roles and, ultimately, to move the PicnicHealth mission forward.
Why will PicnicHealth win in Clinical Research?
Trials are a major bottleneck in drug development, and the promising advancements in biotech cannot achieve their full potential unless clinical research becomes more effective. The industry runs on outdated technology and manual processes. Research sites (hospitals, academic centers, doctors' offices) are a major bottleneck, and contract research organizations (CROs) spend most of their time wrangling sites and cobbling together vendor software.
PicnicHealth has built technology that uniquely positions us to run faster, cheaper, and more flexible studies without requiring sites:

PicnicAI (trained on 350M+ clinician annotations over 100k+ patient records) is the only system that can effectively access and structure all participant EMR data trials need
Our AI health assistant (NPS of 66 in 2024) guides participants through study activities and enables most to be done at home

We're an integrated solution — virtual site, CRO, and software platform — with AI built in from the ground up, initially focusing on non-interventional research.
The other perks & benefits you get when you work at PicnicHealth
We pay competitive salaries. Everyone on the team is an owner: all full time employees get competitive equity.
Target Base Salary Range: $80K - 120K
The base salary PicnicHealth offers may vary depending upon the scope, complexity, and autonomy of the position and on the candidate’s job-related knowledge, skills, and experience.
We’re a remote first company, with teammates spread across the US. We support in-person gatherings, including co-working spaces and multi-day onsites, to build connections and move forward strategic initiatives. Expect to travel 2-4 times a year. For our team members in the Bay Area, who prefer to work in person we can offer a hybrid set up to work from the SF office on a flexible schedule.
You also get:

Comprehensive benefits including above market Health, Dental, Vision
Family friendly environment
Flexible time off
401k plan
Free PicnicHealth account
Equipment and internet funds for home office set up
Wellness Stipend

PicnicHealth is committed to promoting an inclusive work environment free of discrimination and harassment. We value a diverse and balanced team where everyone can belong.

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