Patient Access Rep: FT Days, Nights, Weekends, Holidays.
About the position
The position involves greeting patients and guests courteously, whether in person or via telephone, and initiating the scheduling and check-in process for patients. The role requires obtaining and verifying accurate identification and demographic data for patients' medical records, ensuring confidentiality, and handling point-of-service collections. The individual will also verify insurance information and improve patient satisfaction through professional representation of the company.
Responsibilities
Greet patients and guests in a courteous manner, both in person and over the phone.
,
Initiate scheduling appointments and complete the check-in process for patients.
,
Obtain and verify accurate identification and demographic data for patients.
,
Handle point-of-service collections and face-to-face patient interactions.
,
Verify insurance information through electronic means, telephone, or web applications.
,
Gather and input patient demographic and financial information accurately.
,
Explain insurance benefits and collect co-pays, deductibles, and self-pay portions due.
,
Balance cash drawer daily and prepare deposit slips at the end of each shift.
,
Demonstrate respect and cooperation in all staff relationships.
,
Adapt behavior to specific patient populations and maintain professionalism.
Requirements
High school diploma or equivalent required; Associate's degree preferred.
,
One year of related experience in hospital, clinic, medical office, or customer service.
,
Computer skills for data entry and retrieval of information.
,
Effective verbal and written communication skills.
,
Proficiency with Windows-style applications and various software packages.
,
Strong interpersonal skills and clerical skills.
,
Technical knowledge of healthcare insurance benefits and billing regulations.
,
Good organizational, time management, and conflict resolution skills.
,
Ability to work collaboratively with other departments.
Nice-to-haves
Certification in Healthcare Access Manager (CHAM) preferred.
,
Certification in Healthcare Access Associate (CHAA) preferred.
,
Certification as a Medical Assistant or other medical specialty-based certification preferred.
Benefits
Health insurance coverage
,
Dental insurance coverage
,
Vision insurance coverage
,
401k retirement savings plan
,
Paid holidays
,
Paid time off (PTO)
,
Flexible scheduling options
,
Professional development opportunities
Apply Now
The position involves greeting patients and guests courteously, whether in person or via telephone, and initiating the scheduling and check-in process for patients. The role requires obtaining and verifying accurate identification and demographic data for patients' medical records, ensuring confidentiality, and handling point-of-service collections. The individual will also verify insurance information and improve patient satisfaction through professional representation of the company.
Responsibilities
Greet patients and guests in a courteous manner, both in person and over the phone.
,
Initiate scheduling appointments and complete the check-in process for patients.
,
Obtain and verify accurate identification and demographic data for patients.
,
Handle point-of-service collections and face-to-face patient interactions.
,
Verify insurance information through electronic means, telephone, or web applications.
,
Gather and input patient demographic and financial information accurately.
,
Explain insurance benefits and collect co-pays, deductibles, and self-pay portions due.
,
Balance cash drawer daily and prepare deposit slips at the end of each shift.
,
Demonstrate respect and cooperation in all staff relationships.
,
Adapt behavior to specific patient populations and maintain professionalism.
Requirements
High school diploma or equivalent required; Associate's degree preferred.
,
One year of related experience in hospital, clinic, medical office, or customer service.
,
Computer skills for data entry and retrieval of information.
,
Effective verbal and written communication skills.
,
Proficiency with Windows-style applications and various software packages.
,
Strong interpersonal skills and clerical skills.
,
Technical knowledge of healthcare insurance benefits and billing regulations.
,
Good organizational, time management, and conflict resolution skills.
,
Ability to work collaboratively with other departments.
Nice-to-haves
Certification in Healthcare Access Manager (CHAM) preferred.
,
Certification in Healthcare Access Associate (CHAA) preferred.
,
Certification as a Medical Assistant or other medical specialty-based certification preferred.
Benefits
Health insurance coverage
,
Dental insurance coverage
,
Vision insurance coverage
,
401k retirement savings plan
,
Paid holidays
,
Paid time off (PTO)
,
Flexible scheduling options
,
Professional development opportunities
Apply Now