[PART_TIME Remote] Health Insurance Verifications Representative

Remote Full-time
Role Snapshot:Company: WorkwarpPosition: Health Insurance Verifications RepresentativeCompensation: a competitive salaryStart Date: Immediate openings availableLocation: Remote  Description:
• Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients.
• Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.
• Roles and responsibilities: Review patient insurance claims; Utilize online insurance portals to verify patient benefits; Develop a holistic understanding of patient insurance plan details; Update the patient’s deductible, copay, and coinsurance data in clients' billing system when inaccurate;
• Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service;
• Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere;
• Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs’ policies and procedures.

Requirements:
• 1+ years in a prior medical billing or insurance verification role
• Strong knowledge of deductible and out-of-pocket max types and determining their status and applicability
• Familiarity with different insurance payer types and navigating insurance portals
• Experience with multiple platforms is ideal and the ability to use multiple systems connected to insurance panels is required
• Experience with HIPAA and compliance-sensitive environments
• Must be able to multitask to make effective use of various online resources and platforms.
• Must adhere to regulatory requirements to protect patient safety.
• Must adhere to client processes to prevent risk to patient care and to provide the ideal patient experience.

Benefits:
• Competitive salary
• Great benefits package
• Professional growth opportunities with the chance to learn from many different functions
• A fun and inclusive workplace Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.

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