[PART_TIME Remote] Customer & Technical Support - Part Time
Key Job Details:Location: RemoteCompensation: a competitive salaryStart Date: Immediate openings availableCompany: WorkwarpPosition: Customer & Technical Support - Part Time!!  Candidates must live in the Phoenixville, PA area.
We are currently looking for an experienced, friendly, tech-savvy, Customer Support Representative to work from home.
Our home office is in Pennsylvania. This candidate should be prepared to provide exceptional customer service and technical support for the CatGenie, Self-Washing Cat Box.
This a part time position. The schedule is Tuesday - Friday 9:00 am-2:00 pm, and Saturday, 10:30 am - 6:30 pm
 Must have an adequate set-up and be able to work efficiently from home.
 Must have secure, password protected WIFI.
 Must be team oriented.
 Must have separate childcare for babies and/or toddlers.
 Must be able to diagnose issues and talk a customer through steps to resolution (previous troubleshooting skills preferred)
 Must be able to provide quick yet thorough assistance with troubleshooting, orders, repairs, returns, and other customer inquiries
 Must be a critical thinker
 Must be able to work as a team and independently
 Ability to prioritize workload and work between several projects/tasks
 Excellent communication, writing, and grammar skills.
 Excellent phone etiquette and clear speaking voice
 Data entry with speed and accuracy, while navigating different types of software
 Punctuality and great attendance
 Positive attitude and enjoy a challenge
 Previous work experience working directly with customers preferred
 Must be able to turn constructive feedback into growth
CatGenie customer service is a brand, and we have a strong reputation for providing exceptional customer service. Our customer service team is the front line, which makes us the first, and oftentimes, the last contact for the customer, so we strive for every experience to be a great one.
Functioning as a team (even remotely) is essential to this role.
If this sounds like the job for you, and want to work for a growing, cutting edge company, please submit your resume.To be considered for this position, please include a current resume and complete the customer service skills assessment.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 28 per week
Benefits:
 Employee discount
Compensation Package:
 Hourly pay
Application Question(s):
 Do you have a cat(s)?
 Do you live within 30 miles of Phoenixville, PA?
Experience:
 Customer service: 3 years (Preferred)
 Product Troubleshooting: 1 year (Preferred)
Location:
 Phoenixville, PA (Montgomery County) (Required)
Work Location: Remote Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
We are currently looking for an experienced, friendly, tech-savvy, Customer Support Representative to work from home.
Our home office is in Pennsylvania. This candidate should be prepared to provide exceptional customer service and technical support for the CatGenie, Self-Washing Cat Box.
This a part time position. The schedule is Tuesday - Friday 9:00 am-2:00 pm, and Saturday, 10:30 am - 6:30 pm
 Must have an adequate set-up and be able to work efficiently from home.
 Must have secure, password protected WIFI.
 Must be team oriented.
 Must have separate childcare for babies and/or toddlers.
 Must be able to diagnose issues and talk a customer through steps to resolution (previous troubleshooting skills preferred)
 Must be able to provide quick yet thorough assistance with troubleshooting, orders, repairs, returns, and other customer inquiries
 Must be a critical thinker
 Must be able to work as a team and independently
 Ability to prioritize workload and work between several projects/tasks
 Excellent communication, writing, and grammar skills.
 Excellent phone etiquette and clear speaking voice
 Data entry with speed and accuracy, while navigating different types of software
 Punctuality and great attendance
 Positive attitude and enjoy a challenge
 Previous work experience working directly with customers preferred
 Must be able to turn constructive feedback into growth
CatGenie customer service is a brand, and we have a strong reputation for providing exceptional customer service. Our customer service team is the front line, which makes us the first, and oftentimes, the last contact for the customer, so we strive for every experience to be a great one.
Functioning as a team (even remotely) is essential to this role.
If this sounds like the job for you, and want to work for a growing, cutting edge company, please submit your resume.To be considered for this position, please include a current resume and complete the customer service skills assessment.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 28 per week
Benefits:
 Employee discount
Compensation Package:
 Hourly pay
Application Question(s):
 Do you have a cat(s)?
 Do you live within 30 miles of Phoenixville, PA?
Experience:
 Customer service: 3 years (Preferred)
 Product Troubleshooting: 1 year (Preferred)
Location:
 Phoenixville, PA (Montgomery County) (Required)
Work Location: Remote Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now