[PART_TIME Remote] Customer Service Associate Part-time
Core Information:Start Date: Immediate openings availablePosition: Customer Service Associate Part-timeCompensation: a competitive salaryCompany: WorkwarpLocation: Remote  This a Full Remote job, the offer is available from: United States
Description
The Customer Service Agent facilitates intake calls and requests ranging from on-demand to scheduled language services for our flagship customers. This role is responsible for creating a best-in-class customer experience by consistently delivering clear, efficient and valuable support to callers.
Responsibilities:
 Facilitate intake calls, providing customer service and support to callers
 Achieve satisfactory call quality, both behavioral and technical, as measured through call quality reviews
 Provide exceptional client service experiences
 Log and track both calls and requests while servicing clients by typing notes into our proprietary system
 Address opportunities to maintain and improve business relationships with clients
 Other duties as assigned
Requirements
Required Minimum Education and Experience:
 High School Diploma or equivalent
 Strong customer service skills and a positive attitude
 Experience with call center software and scheduling tools
 Comfortable in a dynamic, fast-paced, and multi-line call center environment
 Demonstrated proficiency with Microsoft Office Word and PowerPoint and superior knowledge of Excel
 Experience with Google Docs and Apple/Mac Operating System preferred
Additional Preferred Requirements:
 Ability to work independently in a decentralized environment, without the reliance on direct authority
 Highest level of personal and professional integrity and ethics
 Proven ability to interpret strategic and operational business requirements, providing expert advice and financial counsel
 Broad understanding of current and emerging technology practices
 High level of initiative, accountability, and follow-through
 Value strong teamwork and collaboration skills
 Demonstrated problem solving and decision-making skills;
 Ability to manage multiple initiatives and projects and prioritize needs
 Ability to work in a private, dedicated workspace in order to comply with HIPAA regulations
 Strong sense of service and passion for the company and business
 Authorized to legally work for any employer in the United States
 Willingness to submit to any requested background checks
 Fluent in English
 Must have reliable high-speed internet with sufficient bandwidth.
This offer from "GLOBO" has been enriched by Jobgether.com and got a 79% flex score. Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Description
The Customer Service Agent facilitates intake calls and requests ranging from on-demand to scheduled language services for our flagship customers. This role is responsible for creating a best-in-class customer experience by consistently delivering clear, efficient and valuable support to callers.
Responsibilities:
 Facilitate intake calls, providing customer service and support to callers
 Achieve satisfactory call quality, both behavioral and technical, as measured through call quality reviews
 Provide exceptional client service experiences
 Log and track both calls and requests while servicing clients by typing notes into our proprietary system
 Address opportunities to maintain and improve business relationships with clients
 Other duties as assigned
Requirements
Required Minimum Education and Experience:
 High School Diploma or equivalent
 Strong customer service skills and a positive attitude
 Experience with call center software and scheduling tools
 Comfortable in a dynamic, fast-paced, and multi-line call center environment
 Demonstrated proficiency with Microsoft Office Word and PowerPoint and superior knowledge of Excel
 Experience with Google Docs and Apple/Mac Operating System preferred
Additional Preferred Requirements:
 Ability to work independently in a decentralized environment, without the reliance on direct authority
 Highest level of personal and professional integrity and ethics
 Proven ability to interpret strategic and operational business requirements, providing expert advice and financial counsel
 Broad understanding of current and emerging technology practices
 High level of initiative, accountability, and follow-through
 Value strong teamwork and collaboration skills
 Demonstrated problem solving and decision-making skills;
 Ability to manage multiple initiatives and projects and prioritize needs
 Ability to work in a private, dedicated workspace in order to comply with HIPAA regulations
 Strong sense of service and passion for the company and business
 Authorized to legally work for any employer in the United States
 Willingness to submit to any requested background checks
 Fluent in English
 Must have reliable high-speed internet with sufficient bandwidth.
This offer from "GLOBO" has been enriched by Jobgether.com and got a 79% flex score. Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now