[PART_TIME Remote] Client Account Manager - Healthcare
Quick Overview:Location: RemoteStart Date: Immediate openings availableCompany: WorkwarpPosition: Client Account Manager - HealthcareCompensation: a competitive salary  Client Account Manager - Healthcare
Overview
HealthXL provides virtual care services under the guidelines of MedicareÂs Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. The role of Client Account Manager (CAM) requires building strong relationships with new and existing clients and proactively managing those relationships. The CAM works as part of the Client Operations Team and in close coordination with Sales Team. This is a full-time, remote-based position that reports to the Director of Client Engagement. This role requires frequent travel to client locations to achieve objectives and maintain relationships.
Responsibilities
 Serves as the main point of contact for assigned accounts to ensure continuous growth
 Builds and maintains strong, long-lasting client relationships
 Anticipates and addresses operational issues that would have a detrimental impact on clients
 Fosters and maintains high client satisfaction and engagement
 Responds to client requests and resolves issues in a timely manner
 Provides timely billing data and process expertise to avoid collections issues
 Works with Client Ops Team to deliver account status, growth, and success updates to clients
 Identifies and communicates growth initiatives for existing accounts
 Prepares and distributes, as agreed upon, reports to leadership to measure program success
 Visits client sites, as necessary, to build and maintain positive relationships
 Maximizes patient enrollments by coordinating effective strategies for each account
 Works, in an urgent manner, to resolve workflow bottlenecks (e.g., device tech issues and lagging physician orders)
Qualifications
 Demonstrates iCARE values: Integrity, Growth, Excellence
 BachelorÂs degree in business, marketing, or other relevant discipline
 A commitment to excellent customer service, and relationship building
 Creative, willing to challenge the status quo
 Excellent written and verbal communication skills
 High level of proficiency with Office suite
 Ability to interpret and communicate relevant facts and figures
 Manages portfolio in an organized, efficient manner
 Willingness to travel to client locations as needed
 High sense of urgency, goal oriented
 Superior troubleshooting and problem-solving skills
 At least 5 years of account management/sales experience Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
Overview
HealthXL provides virtual care services under the guidelines of MedicareÂs Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. The role of Client Account Manager (CAM) requires building strong relationships with new and existing clients and proactively managing those relationships. The CAM works as part of the Client Operations Team and in close coordination with Sales Team. This is a full-time, remote-based position that reports to the Director of Client Engagement. This role requires frequent travel to client locations to achieve objectives and maintain relationships.
Responsibilities
 Serves as the main point of contact for assigned accounts to ensure continuous growth
 Builds and maintains strong, long-lasting client relationships
 Anticipates and addresses operational issues that would have a detrimental impact on clients
 Fosters and maintains high client satisfaction and engagement
 Responds to client requests and resolves issues in a timely manner
 Provides timely billing data and process expertise to avoid collections issues
 Works with Client Ops Team to deliver account status, growth, and success updates to clients
 Identifies and communicates growth initiatives for existing accounts
 Prepares and distributes, as agreed upon, reports to leadership to measure program success
 Visits client sites, as necessary, to build and maintain positive relationships
 Maximizes patient enrollments by coordinating effective strategies for each account
 Works, in an urgent manner, to resolve workflow bottlenecks (e.g., device tech issues and lagging physician orders)
Qualifications
 Demonstrates iCARE values: Integrity, Growth, Excellence
 BachelorÂs degree in business, marketing, or other relevant discipline
 A commitment to excellent customer service, and relationship building
 Creative, willing to challenge the status quo
 Excellent written and verbal communication skills
 High level of proficiency with Office suite
 Ability to interpret and communicate relevant facts and figures
 Manages portfolio in an organized, efficient manner
 Willingness to travel to client locations as needed
 High sense of urgency, goal oriented
 Superior troubleshooting and problem-solving skills
 At least 5 years of account management/sales experience Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now