[PART_TIME Remote] Claims Associate

Remote Full-time
A great starter role is available at workwarp for a Claims Associate! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary. Â Â We are looking for a Claims Associate to join our team in a remote capacity! Proximity to our core office in Chicago is preferred but not required. In this role, you will help us achieve our mission as we grow by providing excellent customer service while gathering pertinent information & reviewing accidents. You will act as the liaison for our company in daily communication with drivers, insurance companies, and insurance brokerages.Â
What you'll do

Receive, investigate, negotiate, and resolve all accidents in connection with our fleet operating in NYC, Chicago, San Francisco, Las Vegas, Seattle, Dallas, and other US markets
Complete our intake protocol for all property damage and worker's compensation claims
Investigate and evaluate losses to determine liability
Interview drivers and claimants to collect and provide statements for settling or filing any loss
Record and maintain documentation of incident status throughout the claims lifecycle
Guide and respond to customer inquiries to provide best-in-class service
Negotiate claim settlements in a fiscally responsible manner based on mechanical evidence, referencing industry standard practices for part pricing / labor times, balancing customer / repair facility expectations
Complete follow-ups with clients and insurance carriers to ensure timely closing of claim
Achieve targeted performance goals to support Sally's industry leading operation standards

What we look for

1-2 years of claims related experience
Proficiency in Google Sheets and/or Microsoft Excel
Excellent communication skills, written and verbal
Relentlessly patient; willingness to collaborate with customers
Strong motivation to provide a best-in-class customer experience
Experience working in tort and no-fault states
General knowledge of claims processes and procedures, including subrogation
Understanding of Self Insurance preferred
Knowledge of estimate writing using Mitchell Connect preferred
Claims adjusting experience preferred

Benefits

20 days PTO
Medical, Dental, and Vision contribution plans
Career growth opportunity

#LI-Remote
Compensation range: $50,000-$70,000 Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!

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