[PART_TIME Remote] Call Center Technician I (Remote ) US ONLY

Remote Full-time
Start your career journey with us! We have an easy-to-learn role for a Call Center Technician IUS ONLY! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. This straightforward role comes with a dependable salary of a competitive salary. Â Â This a Full Remote job, the offer is available from: United States
Education and Experience »
• Plus would be experience working in Cable.
• People who have call center experience are best for this role, this is NOT an IT role or Network related.
Knowledge, Skills and Abilities »
• Excel
• Call Center experience
• Good email and verbal communication skills
WHAT YOU’LL DO:
Job Responsibilities »
• Technical Call Center, running a rebuild for the network.
• Open and close tickets - make sure ticket info is correct, open it and start the process and close them out at the end of the day.
• Use internal ticketing system.
• Ensure all devices that were online at the beginning are online at the end, if not they need to troubleshoot.
• Ability to look at 4-5 tools and check what on and offline.
• Excel is needed for tracking and updating.
• Heavy email communication and chat.
Note: Location: Remote but may require onsite work in Atlanta - must be local and vaccinated
This offer from "PerunHR" has been enriched by Jobgether.com and got a 77% flex score. Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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