Partner Success and Solutions Associate
This opportunity is with WorkUp, a portfolio company of Menlo VenturesWork·up (noun)1. a diagnostic examination of a patient.2. a period of training or preparation, typically for a specific operation.The companyWorkUp is a technology platform focused on providing health systems the tools they need to expand, engage and convert their clinical talent pipeline.Healthcare is facing a dire clinical workforce shortage. More than 20% of clinical healthcare jobs sit unfilled, resulting in high cost temporary staffing, delayed services, and even facility closings. Exacerbating the problem is a complex talent pipeline, managed by different teams across multiple tools, excel and paper. Even the most modern CRMs are too complicated and time intensive for thinly stretched talent facing healthcare teams.WorkUp is led by entrepreneurs who’ve collectively launched and scaled five successful tech platforms. WorkUp combines automation and AI native tools to futureproof healthcare’s talent-facing initiatives. WorkUp is backed by accomplished investors at Menlo Ventures and Fika Ventures.The role
WorkUp is looking for a versatile Partner Success & Solutions Associate to drive partner-facing initiatives and coordinate internal capabilities. As an early member of the team, this role will be critical to the development of the organization. This team member will be a Swiss army knife, expected to handle a wide array of challenges and opportunities from understanding partner needs, to owning and improving internal workflows, all with the goal of helping clinicians find great careers with our healthcare partners. Core Responsibilities
Own key relationships: Build relationships with partners, understand their critical needs, workflows, and data gaps/capabilities
Translate customer feedback into product insights: Work with WorkUp’s product teams to understand & provide feedback on platform capabilities
Leverage data to drive outcomes: Integrate internal and external data sets to measure outcomes and identify opportunities to improve
Keep an AI-native mindset: Use the latest tools to find ways to grow personal and team impact
Grow our footprint: Build partner and community relationships and attend events aimed at expanding talent capture
Build with the founding team: Understand WorkUp’s vision, mission. Co-lead initiatives to achieve audacious goals Qualifications
Self-starter: Motivated by impact, hungry to deliver results, and energized by building from the ground up
Strong communicator and coordinator: Skilled in managing internal and external relationships with clarity and empathy
Highly organized: Able to own multiple work streams concurrently
Comfortable with ambiguity: Able to problem-solve and adapt quickly
Analytical prowess: Comfortable working with data to inform decisions; Excel or SQL experience is a plus
AI fluent: Familiarity with and curiosity about emerging productivity and automation tools
Business foundations: Minimum of 2–3 years in customer success, management consulting, or a Fortune 500 rotational program What We Offer
Salary range: $80,000 - $120,000
Opportunity for generous equity
Passionate founding team with a track record of success and deep backing from accomplished investors
Premium medical, dental and vision plans, 401K
Hybrid (NYC) remote / office environment with a WFH Stipend ($1000/yr)
Unlimited PTO
Apply Now
WorkUp is looking for a versatile Partner Success & Solutions Associate to drive partner-facing initiatives and coordinate internal capabilities. As an early member of the team, this role will be critical to the development of the organization. This team member will be a Swiss army knife, expected to handle a wide array of challenges and opportunities from understanding partner needs, to owning and improving internal workflows, all with the goal of helping clinicians find great careers with our healthcare partners. Core Responsibilities
Own key relationships: Build relationships with partners, understand their critical needs, workflows, and data gaps/capabilities
Translate customer feedback into product insights: Work with WorkUp’s product teams to understand & provide feedback on platform capabilities
Leverage data to drive outcomes: Integrate internal and external data sets to measure outcomes and identify opportunities to improve
Keep an AI-native mindset: Use the latest tools to find ways to grow personal and team impact
Grow our footprint: Build partner and community relationships and attend events aimed at expanding talent capture
Build with the founding team: Understand WorkUp’s vision, mission. Co-lead initiatives to achieve audacious goals Qualifications
Self-starter: Motivated by impact, hungry to deliver results, and energized by building from the ground up
Strong communicator and coordinator: Skilled in managing internal and external relationships with clarity and empathy
Highly organized: Able to own multiple work streams concurrently
Comfortable with ambiguity: Able to problem-solve and adapt quickly
Analytical prowess: Comfortable working with data to inform decisions; Excel or SQL experience is a plus
AI fluent: Familiarity with and curiosity about emerging productivity and automation tools
Business foundations: Minimum of 2–3 years in customer success, management consulting, or a Fortune 500 rotational program What We Offer
Salary range: $80,000 - $120,000
Opportunity for generous equity
Passionate founding team with a track record of success and deep backing from accomplished investors
Premium medical, dental and vision plans, 401K
Hybrid (NYC) remote / office environment with a WFH Stipend ($1000/yr)
Unlimited PTO
Apply Now