Part-Time Remote Medical Assistant & Patient Coordinator

Part-Time Remote Medical Assistant & Patient Coordinator Location: Remote (Must be within a 2-hour drive of Snohomish County, WA - ZIP 98223) Position Type: Part-Time with Full-Time Growth Potential (24 hours/week) Schedule: Monday - Thursday, 9:00 AM - 4:00 PM (includes 1-hour unpaid lunch break, 6 hours paid per day) Equipment Provided: Company computer provided About the Opportunity We're seeking a dynamic, motivated Medical Assistant and Patient Coordinator to join our growing healthcare practice. This is an excellent opportunity for someone who is passionate about patient care, eager to learn, and ready to grow with our team. While this position starts as part-time without traditional benefits, we offer competitive pay, performance bonuses, and a clear path to full-time employment as our practice expands. Compensation & Benefits Starting Pay: • $20/hour for the first 90 days • $25/hour after 90-day probationary period Performance Bonuses: • After 6 months: Quarterly bonuses based on new patient enrollment • Bonuses are paid quarterly for all new patients you successfully onboard. You will earn 10% of the collected amount from each new patient's first appointment Career Development: • Company-sponsored training and certifications after year one • Clear pathway to a full-time position with benefits as the company grows • Full-time benefits package may include: paid time off, retirement contributions, and a healthcare stipend Primary Responsibilities Patient Communication & Coordination: • Answer incoming phone calls professionally and efficiently • Respond to patient text messages and portal inquiries • Handle new patient inquiries and guide them through the enrollment process • Provide exceptional customer service that reflects our practice's values Administrative Support: • Complete and process patient intake forms • Monitor and respond to patient portal messages daily • Coordinate with laboratories and pharmacies • Submit superbills and documentation to insurance companies • Handle faxing, scanning, and general administrative tasks • Maintain accurate patient records and documentation Patient Enrollment (Key Revenue-Generating Role): • Convert prospective patients into scheduled appointments • Guide new patients through the onboarding process • Ensure a smooth first appointment experience Required Qualifications Medical Background: • Medical Assistant certification or equivalent healthcare experience • Knowledge of medical terminology and healthcare procedures • Understanding of HIPAA compliance and patient confidentiality • Experience with EHR/EMR systems and patient portals • Familiarity with insurance processes and medical billing Communication & Sales Skills: • Exceptional verbal and written communication skills • Strong interpersonal skills with a warm, empathetic approach • Proven ability to build rapport with patients quickly • Sales aptitude with the ability to effectively communicate value and convert inquiries • Professional phone manner and active listening skills Technical Proficiency: • Comfortable with multiple software platforms and learning new systems • Proficient in Microsoft Office or Google Workspace • Able to manage multiple communication channels simultaneously • Strong organizational skills and attention to detail Personal Attributes: • Self-motivated and able to work independently in a remote setting • Proactive problem-solver who takes initiative • Detail-oriented with strong follow-through • Passionate about healthcare and helping patients • Growth mindset with eagerness to learn and advance • Reliable, punctual, and professional Ideal Candidate Profile We're looking for someone who: • Is energetic and brings enthusiasm to patient interactions • Views this as a career opportunity, not just a job • Has a genuine passion for patient care and wellness • Is motivated by performance incentives and growth potential • Thrives in a smaller practice environment where they can make a real impact • Wants to be part of building something meaningful Work Environment • 100% remote position (must have reliable internet and quiet workspace) • Company-provided computer - we'll supply the equipment you need • Must be available Monday through Thursday, 9am-4pm (6 paid hours per day) • Must be within a 2-hour drive of Snohomish County, WA (98223) • Flexible, supportive team environment • Opportunity to help shape processes as we grow How to Apply If you're a motivated healthcare professional looking for a meaningful role with growth potential, we'd love to hear from you! Please submit your resume along with a brief cover letter explaining why you're interested in this position and how your skills align with our needs. This is a part-time position (24 hours/week). As our practice grows, we anticipate transitioning the right candidate to full-time with a competitive benefits package. Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 – 24 per week Location: • Washington State (Required) Work Location: Remote Apply tot his job