Part-Time Remote Bilingual Scheduler
Overview
Join our dynamic healthcare team as a Part-Time Remote Bilingual Scheduler! This energetic role is perfect for motivated individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient service. As a key member of our administrative support team, you will coordinate appointments, manage patient communications, and ensure smooth clinic operations—all from the comfort of your home. Your bilingual skills will be instrumental in bridging language barriers and delivering personalized care to diverse patient populations. This position offers flexible hours, meaningful work, and the opportunity to develop your expertise in medical scheduling and health information management.
Duties
• Serve as the welcoming and knowledgeable first point of contact for all clients, families, and providers.
• Answer incoming calls during business hours with a minimum 90% live answer rate.
• Return voicemails within the same business day and respond to emails within one business day.
• Provide clear and accurate information about services, processes, and scheduling.
• Send appointment confirmations, instructions, parking details, and any necessary forms.
• Schedule patient appointments accurately using EMR (Simple Practice)
• Confirm insurance details, verify coverage, and perform insurance verification to facilitate seamless billing processes
• Maintain organized medical records by filing electronic and paper documents while adhering to HIPAA regulations for patient privacy and confidentiality
• Assist with intake procedures for new patients, including data entry and updating electronic health records (EHR systems)
• Support clinic staff with administrative tasks such as appointment reminders, follow-up scheduling, and managing multi-line phone systems
• Ensure accurate and consistent use of the referral tracker, waitlist tabs, and administrative notes.
Qualifications
• Proven experience (minimum 2 years) in medical scheduling, medical office management, or healthcare administrative support
• Bilingual proficiency in English and Spanish; strong communication skills in both languages are essential
• Comfortable learning new systems (experience with Simple Practice a plus).
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Professional phone manner and excellent written/verbal communication skills.
• Reliable internet connection and quiet workspace for client calls.
• Familiarity with EMR systems, ideally Simple Practice
• Knowledge of medical terminology, ICD-10 coding, CPT coding, and Medicaid guidelines
• Experience with insurance verification processes and understanding of HIPAA compliance standards
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing speed (10 key typing preferred), and familiarity with health information management software
• Excellent organizational skills with attention to detail; ability to review documentation thoroughly and accurately
• Ability to work independently remotely while maintaining professionalism and excellent customer service standards
This role is an exciting opportunity for proactive individuals eager to contribute to a compassionate healthcare environment. If you’re ready to make a difference while enjoying flexible work hours from home—apply today!
Job Type: Contract
Pay: $18.00 - $22.00 per hour
Expected hours: 11 per week
Work Location: Remote
Apply Now
Apply Now
Join our dynamic healthcare team as a Part-Time Remote Bilingual Scheduler! This energetic role is perfect for motivated individuals who thrive in a fast-paced environment and are passionate about providing exceptional patient service. As a key member of our administrative support team, you will coordinate appointments, manage patient communications, and ensure smooth clinic operations—all from the comfort of your home. Your bilingual skills will be instrumental in bridging language barriers and delivering personalized care to diverse patient populations. This position offers flexible hours, meaningful work, and the opportunity to develop your expertise in medical scheduling and health information management.
Duties
• Serve as the welcoming and knowledgeable first point of contact for all clients, families, and providers.
• Answer incoming calls during business hours with a minimum 90% live answer rate.
• Return voicemails within the same business day and respond to emails within one business day.
• Provide clear and accurate information about services, processes, and scheduling.
• Send appointment confirmations, instructions, parking details, and any necessary forms.
• Schedule patient appointments accurately using EMR (Simple Practice)
• Confirm insurance details, verify coverage, and perform insurance verification to facilitate seamless billing processes
• Maintain organized medical records by filing electronic and paper documents while adhering to HIPAA regulations for patient privacy and confidentiality
• Assist with intake procedures for new patients, including data entry and updating electronic health records (EHR systems)
• Support clinic staff with administrative tasks such as appointment reminders, follow-up scheduling, and managing multi-line phone systems
• Ensure accurate and consistent use of the referral tracker, waitlist tabs, and administrative notes.
Qualifications
• Proven experience (minimum 2 years) in medical scheduling, medical office management, or healthcare administrative support
• Bilingual proficiency in English and Spanish; strong communication skills in both languages are essential
• Comfortable learning new systems (experience with Simple Practice a plus).
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Professional phone manner and excellent written/verbal communication skills.
• Reliable internet connection and quiet workspace for client calls.
• Familiarity with EMR systems, ideally Simple Practice
• Knowledge of medical terminology, ICD-10 coding, CPT coding, and Medicaid guidelines
• Experience with insurance verification processes and understanding of HIPAA compliance standards
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), typing speed (10 key typing preferred), and familiarity with health information management software
• Excellent organizational skills with attention to detail; ability to review documentation thoroughly and accurately
• Ability to work independently remotely while maintaining professionalism and excellent customer service standards
This role is an exciting opportunity for proactive individuals eager to contribute to a compassionate healthcare environment. If you’re ready to make a difference while enjoying flexible work hours from home—apply today!
Job Type: Contract
Pay: $18.00 - $22.00 per hour
Expected hours: 11 per week
Work Location: Remote
Apply Now
Apply Now