**Part Time Customer Advisor – Join blithequark's Dynamic Team and Make a Difference in the Lives of Our Customers**

Are you a people person with a passion for delivering exceptional customer experiences? Do you have a wealth of life experience that has equipped you with the skills to navigate challenging situations? If so, we want to hear from you! blithequark is seeking a Part Time Customer Advisor to join our dynamic team in North Tyneside. As a Part Time Customer Advisor, you will play a vital role in providing outstanding customer service to our clients, listening to their needs, and working together to find the best possible solutions. **About blithequark** blithequark is a leading provider of innovative solutions and services, dedicated to making a positive impact on the lives of our customers. We are a dynamic and forward-thinking organization that values diversity, inclusivity, and employee well-being. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a work environment that is supportive, inclusive, and empowering. **The Role** As a Part Time Customer Advisor, you will be responsible for: * Providing exceptional customer service to our clients over the phone, via email, or in person * Listening to customers' needs and concerns, and working together to find the best possible solutions * Resolving customer complaints and issues in a timely and professional manner * Maintaining accurate records of customer interactions and transactions * Collaborating with internal teams to ensure seamless customer experiences * Participating in ongoing training and development to enhance your skills and knowledge **Key Responsibilities:** * Provide exceptional customer service to our clients, responding to their needs and concerns in a timely and professional manner * Resolve customer complaints and issues in a fair and efficient manner * Maintain accurate records of customer interactions and transactions * Collaborate with internal teams to ensure seamless customer experiences * Participate in ongoing training and development to enhance your skills and knowledge * Work effectively in a team environment, providing support and guidance to colleagues as needed * Maintain confidentiality and handle sensitive customer information with discretion **Essential Qualifications:** * Excellent communication and interpersonal skills * Ability to work effectively in a team environment * Strong problem-solving and conflict resolution skills * Ability to maintain accurate records and data * Basic computer skills and familiarity with customer relationship management (CRM) software * Ability to work in a fast-paced environment and adapt to changing priorities * High school diploma or equivalent required; degree in a related field preferred **Preferred Qualifications:** * Previous experience in a customer-facing role, preferably in a call center or retail environment * Experience with CRM software and other customer service tools * Strong knowledge of customer service principles and best practices * Ability to work flexible hours, including evenings and weekends * Bilingual or multilingual skills a plus **Skills and Competencies:** * Excellent communication and interpersonal skills * Strong problem-solving and conflict resolution skills * Ability to maintain accurate records and data * Basic computer skills and familiarity with CRM software * Ability to work in a fast-paced environment and adapt to changing priorities * Strong customer service skills, with a focus on delivering exceptional experiences * Ability to work effectively in a team environment, providing support and guidance to colleagues as needed * Strong analytical and critical thinking skills * Ability to maintain confidentiality and handle sensitive customer information with discretion **Career Growth Opportunities and Learning Benefits:** * blithequark is committed to developing our employees and providing opportunities for career growth and advancement * We offer ongoing training and development programs to enhance your skills and knowledge * You will have the opportunity to work with a diverse team of professionals and develop your skills in a dynamic and fast-paced environment * We offer a range of benefits and perks, including flexible working hours, season ticket loan, and volunteering days **Work Environment and Company Culture:** * blithequark is a dynamic and forward-thinking organization that values diversity, inclusivity, and employee well-being * Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a work environment that is supportive, inclusive, and empowering * We offer a range of benefits and perks, including flexible working hours, season ticket loan, and volunteering days * Our office is located in the heart of North Tyneside, with easy access to public transportation and amenities **Compensation, Perks, and Benefits:** * Competitive salary of £12,535.33 rising to £12,843.13 after 8 months, plus uncapped commission * Huge discounts on EE & BT products, including mobile and broadband * Support in carving your own career path, with opportunities for training and development * Season ticket travel loan, to help you get to and from work * Volunteering days, to give back to your local community * Optional private healthcare and dental, to protect you and your family **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional experiences, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can join our dynamic team at blithequark! Apply for this job