Part-time Collector
About the position
Responsibilities
• Contact members with delinquent accounts to determine the reasons for delinquency and assist members in developing plans to bring accounts to a current status.
• Manage high volume of both outbound and inbound calls.
• Prepare files for recovery of collateral and submit files to management for voluntary or involuntary repossession approval.
• Note collection activity on accounts in the collection system.
• Assist members with guaranteed asset protection (GAP) and debt protection claims.
• Resolve overdrawn account and operation losses.
• Demonstrate knowledge in several areas including bankruptcy, collateral protection insurance (CPI), titles, credit reporting, GAP, Mechanical breakdown insurance (MBI), debt protection, repossessions, account/loan maintenance, deceased member accounts, straw loans and automated clearing house (ACH) setup.
• Adhere to the Fair Debt Collections Practices Act.
Requirements
• Minimum of one year of collections or lending in a financial institution.
• Relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.
Nice-to-haves
• Bilingual Spanish
Benefits
• 401(k) matching
• Paid holidays
• Disability insurance
• Tuition reimbursement
• Paid time off
Apply Now
Apply Now
Responsibilities
• Contact members with delinquent accounts to determine the reasons for delinquency and assist members in developing plans to bring accounts to a current status.
• Manage high volume of both outbound and inbound calls.
• Prepare files for recovery of collateral and submit files to management for voluntary or involuntary repossession approval.
• Note collection activity on accounts in the collection system.
• Assist members with guaranteed asset protection (GAP) and debt protection claims.
• Resolve overdrawn account and operation losses.
• Demonstrate knowledge in several areas including bankruptcy, collateral protection insurance (CPI), titles, credit reporting, GAP, Mechanical breakdown insurance (MBI), debt protection, repossessions, account/loan maintenance, deceased member accounts, straw loans and automated clearing house (ACH) setup.
• Adhere to the Fair Debt Collections Practices Act.
Requirements
• Minimum of one year of collections or lending in a financial institution.
• Relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without an accommodation.
Nice-to-haves
• Bilingual Spanish
Benefits
• 401(k) matching
• Paid holidays
• Disability insurance
• Tuition reimbursement
• Paid time off
Apply Now
Apply Now