Part Time Client Support Specialist - NFL (Seasonal), I
As a member of Zebra's Practice Support Team, the Specialist will work closely with the Sports Client Services and Operations team to provide remote technical support for Zebra's player tracking system for practices. Participate in practice and venue system monitoring, problem resolution, and practice support. Perform data analysis tasks using Zebra internal tools to execute live and post data audits. Monitor internal Zebra platform for 100% up-time for use by client teams. Cross-functionally interact with Zebra engineering to troubleshoot real-time system, performance, and data issues till resolution. Client-facing and support with member football clubs for data and system issues till completion. Support practice projects and workflows from start to finish. Opportunities for data analysis and research or other opportunities to support Zebra Sports Operations (if interested). Minimum: Possess or currently working on bachelor's degree 1+ years of experience working in a sports environment or working toward a degree in sports management or sports analytics - with strong interest or experience in football Ability to maintain professionalism in high intensity and real-time environments. Proficient computer system and application skills Flexible schedule needed, able to work weekend hours and holidays as required Must be able to work up to 15 hours per week Excellent verbal, organizational, and written communication skills Problem analysis and resolution skills
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