Overnight Guest Service Ambassador
About the position
Responsibilities
• Conduct regular patrols of the hotel property to ensure a safe and secure environment.
• Respond promptly to house calls, guest and associate requests, and emergency situations.
• Provide first aid assistance to sick or injured individuals and ensure timely medical intervention if necessary.
• Accurately complete all required documentation, including incident reports and daily activity logs.
• Monitor security cameras and alarm systems, ensuring safety protocols are followed.
• Assist in maintaining and checking alarm systems and securing building doors and service areas.
• Act as a point of contact during emergencies, guiding guests and associates to safety.
• Handle disturbances with a calm and professional demeanor to maintain a peaceful environment.
• Participate in daily stand-up meetings and communicate effectively with team members.
• Proactively identify, report, and correct unsafe conditions on the property.
Requirements
• Ability to stand, sit, or walk for extended periods or for the entirety of a work shift.
• Capability to lift, carry, push, or pull objects weighing up to 50 pounds independently and over 75 pounds with assistance.
• Strong communication skills, both verbal and written, with proficiency in using telephones, email, radios, and internal reporting systems.
• Detail-oriented, service-focused, with a friendly and approachable demeanor.
• Excellent problem-solving abilities and the capacity to remain calm under pressure.
• Computer proficiency and experience with security systems are preferred.
• First Aid/CPR Certification is highly desirable.
• Flexibility to work a variety of shifts, including days, evenings, overnights, weekends, and holidays.
Nice-to-haves
• First Aid/CPR Certification is highly desirable.
• Computer proficiency and experience with security systems are preferred.
Benefits
• Competitive hourly wage of $20.50.
• Full-time, on-site position with no work from home flexibility.
Apply Now
Apply Now
Responsibilities
• Conduct regular patrols of the hotel property to ensure a safe and secure environment.
• Respond promptly to house calls, guest and associate requests, and emergency situations.
• Provide first aid assistance to sick or injured individuals and ensure timely medical intervention if necessary.
• Accurately complete all required documentation, including incident reports and daily activity logs.
• Monitor security cameras and alarm systems, ensuring safety protocols are followed.
• Assist in maintaining and checking alarm systems and securing building doors and service areas.
• Act as a point of contact during emergencies, guiding guests and associates to safety.
• Handle disturbances with a calm and professional demeanor to maintain a peaceful environment.
• Participate in daily stand-up meetings and communicate effectively with team members.
• Proactively identify, report, and correct unsafe conditions on the property.
Requirements
• Ability to stand, sit, or walk for extended periods or for the entirety of a work shift.
• Capability to lift, carry, push, or pull objects weighing up to 50 pounds independently and over 75 pounds with assistance.
• Strong communication skills, both verbal and written, with proficiency in using telephones, email, radios, and internal reporting systems.
• Detail-oriented, service-focused, with a friendly and approachable demeanor.
• Excellent problem-solving abilities and the capacity to remain calm under pressure.
• Computer proficiency and experience with security systems are preferred.
• First Aid/CPR Certification is highly desirable.
• Flexibility to work a variety of shifts, including days, evenings, overnights, weekends, and holidays.
Nice-to-haves
• First Aid/CPR Certification is highly desirable.
• Computer proficiency and experience with security systems are preferred.
Benefits
• Competitive hourly wage of $20.50.
• Full-time, on-site position with no work from home flexibility.
Apply Now
Apply Now